Relationship Manager

About the Role:

• This individual will play a key role in developing and maintaining effective relationships with existing customers.
• Focus is on ensuring Element wins repeat business and maintains and grows revenue by executing on: proactive client renewals (RFPs), pricing optimization, and share of wallet opportunities.
• This position is a critical component of achieving growth objectives, relationship retention, and building consistently superior client experience.

What You’ll Do:

• Develop client strategies to achieve revenue growth and client retention in collaboration with Operational Teams.
• Lead and collaborate with cross-functional teams to engage with the client to execute against Customer Engagement Plans (Strategic Consulting, Client Success, Ordering, etc.) to meet client objectives.
• Accountable for revenue growth of assigned existing client portfolio including proactive client renewals, pricing optimization, share of wallet, and maintaining current revenue within portfolio.

Basic Qualifications:

• Accountable for the management of existing client portfolio for Element Fleet, generally Fortune 500 or multinational organizations.
• Must possess strong sensitivity to customer’s need and an ability to identify pain points and turn them into opportunities.
• Resourceful with the ability to navigate within a large organization to achieve client and corporate initiatives.