Oversee day-to-day entry and processing of constituent and donor data into CRM with high accuracy and timeliness.
Serve as primary point of contact for outsourced customer service agents and manage escalated issues.
Lead training of internal teams and chapter staff on data entry, management, and cleanup best practices.
Make-A-Wish is the world's largest wish-granting organization, uniting communities to grant life-changing wishes for eligible children. The organization fosters a inclusive community culture that warmly embraces wish families, volunteers, and colleagues.
Deliver CRM consulting services to higher education clients, focusing on Technolutions Slate systems for admissions and enrollment optimization.
Engage with clients via virtual meetings to troubleshoot issues, demonstrate solutions, and guide best practices across multiple projects.
Manage sensitive student data with strict confidentiality while contributing to CRM strategies that improve enrollment outcomes.
Jobgether is a partner company that uses AI-powered matching to connect candidates with hiring employers. They process applications and share top-fitting candidates with employers for final decisions.
Act as a primary point of contact for client inquiries via email and phone, handling professional correspondence with speed and clarity.
Manage daily account intake processes, including data validation and strict accuracy checks to ensure compliance.
Support front-line collections by handling settlement offers, account instructions, and maintaining data integrity across systems.
Sentry Credit, a wholly owned subsidiary of TrueAccord, combines machine learning with a human-based approach to transform debt resolution and financial health. With over 30 years of legacy and a world-class team, they serve millions of consumers annually.
Drive customer outcomes and adoption for nonprofit customers through strategic guidance and fundraising best practices.
Serve as a trusted advisor, diagnosing challenges and connecting customers to Givebutter products, features, and strategies.
Use AI tools to work efficiently at scale, synthesizing customer context and identifying patterns and risks across accounts.
Givebutter is a nonprofit fundraising and CRM platform that empowers changemakers to raise more, pay less, and give better. It has been certified as a Great Place to Work every year since 2021 and is the #1 rated nonprofit software company on G2.
Provides front desk support and customer service for the Admissions Department.
Assists with pre-screening and pre-qualifying potential students to ensure smooth admissions processing.
Performs clerical, data entry, and record-keeping tasks while maintaining confidentiality.
American Career College has educated students for careers in healthcare for over 40 years. The company has a collaborative, student-centric culture focused on professional growth.
Assist residents, vendors, and property teams via phone, email, and online channels, providing timely and professional solutions.
Coordinate and track service requests from start to finish, scheduling appointments and ensuring timely follow-up with internal departments and suppliers.
Maintain accurate records, perform data entry, and support administrative tasks while complying with company policies and data privacy standards.
Thrive Communities LLC aims to be the most trusted property management partner by delivering exceptional results and enhancing quality of life for residents. The company values responsibility and cooperation, building communities where residents feel at home and coworkers are inspired to develop their skills, with a growing team.
Provide top-notch customer service via phone, email, and chat to Lively account holders.
Solve complex tasks related to all Lively products with accuracy and empathy.
Generate bug reports and handle data reconciliation through Jira.
Lively offers modern HSA and benefit solutions using user-centric design and technology. It is a remote-first company headquartered in San Francisco with employees across the US.
Research trusts, foundations, and institutional donors aligned with Chayn's work to identify funding opportunities.
Help prepare grant applications, proposals, budgets, and supporting documents, maintaining accurate records of deadlines.
Draft donor communications, including thank-you messages, appeals, newsletters, and project updates to support stewardship.
Chayn is a global nonprofit making healing accessible for all survivors of gender-based violence using trauma-informed, multilingual, and feminist online resources. Founded in 2013, the organization has a core team of 11 staff and up to 10 contractors, working remotely worldwide, with up to 70% of volunteers being survivors of abuse.