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What You'll Do:
- Support students across calls, chat, text, and email with empathy.
- Handle Tier II escalations and use AI tools for accurate responses.
- Collect feedback and prioritize tasks in a fast-paced environment.
What You'll Need:
- 2+ years customer service experience and availability for weekends.
- Strong communication and time management skills.
- A quiet remote workspace with reliable internet.
About Aceable:
- Mobile-first education platform for certifications.
- Trusted by hundreds of thousands of students monthly.
- Recognized as a Best Place to Work with a collaborative culture.
Aceable
Aceable is a mobile education platform offering affordable online courses in driver's ed, real estate, healthcare, and mortgage/home insurance. It serves hundreds of thousands of students monthly and is recognized as a Best Place to Work with a creative, collaborative culture.