Be the most important person in a patient's healthcare journey at that moment.
Work primarily through chat and email, handling a meaningful volume of conversations each day.
Resolve most issues without handing them off, showing genuine ownership and impact.

Who We're Looking For:

Experience in a customer-facing role.
Has used AI tools in a meaningful way, shaping outputs and building workflows.
Telehealth or digital health background is a bonus; weekend availability (Wednesday - Sunday).

Benefits:

Full medical, dental, and vision benefits.
3 weeks' vacation and stock option grant.
Remote-first, work from anywhere in Canada with a highly collaborative team.

Felix

Felix is Canada's first end-to-end virtual healthcare experience, providing online treatment, prescription delivery, and ongoing care. They are a remote-first, early-stage technology company with a collaborative and high-performing team.

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