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Role Overview:
- Support the Service Transition Lead as a two-person unit defining the target operating model for a cloud migration.
- Drive information gathering, analysis, and drafting with judgment to challenge inconsistencies.
Key Responsibilities:
- Produce runbooks, service operations documentation, and ServiceNow artifacts for 39 lines of business.
- Maintain artifact registers, RAID logs, and readiness trackers across a changing document set.
- Facilitate working sessions and capture decisions to drive follow-through.
What We Offer:
- A culture of Relentless Performance with a 99% success rate and over 30% year-over-year growth.
- Competitive pay and benefits including health insurance and a relocation program.
- Remote work flexibility and professional development opportunities.
Miratech
Miratech is a global IT services and consulting company that helps enterprises with digital transformation. The company retains nearly 1000 full-time professionals, operates in over 25 countries, and has a culture of Relentless Performance with a 99% project success rate.