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What we're looking for:
- 6+ years in Digital Customer Success, Customer Marketing, or a related field.
- Demonstrated success building and owning lifecycle programs with measurable impact.
- Hands-on experience with Gainsight, Salesforce, or similar platforms.
What you can expect:
- Design, launch, and improve digital customer success campaigns.
- Build scalable customer journeys with content-led interventions.
- Monitor program performance using metrics like activation and retention.
Our culture:
- Prioritize collaboration, communication, and receptiveness to feedback.
- Part of a team that challenges the status quo and experiments with solutions.
- Committed to leveraging AI to achieve our mission.
1Password
1Password is building the foundation for a safe, productive digital future. They innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. They're a fast-paced, dynamic environment.