Design, build, and continuously iterate on AI-powered digital programs.
Write SQL queries to extract, analyze, and operationalize customer data.
Develop and operationalize automated engagement sequences using AI and digital channels tailored to customer segment.

Skills and Qualifications:

4+ years of experience in technical CS, CS Operations, or a related post-sales function.
Demonstrated experience designing and executing digital or tech-touch customer programs at scale.
Strong analytical mindset – able to interpret data and translate insights into clear, actionable recommendations.

Benefits:

Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents.
Short and long-term disability coverage, basic life and AD&D insurance plans.
401k plan with a generous employer contribution.

Halcyon

Halcyon is the industry’s first dedicated, adaptive security platform that combines multiple proprietary advanced prevention engines along with AI models focused specifically on stopping ransomware. Formed in 2021 by a team of cyber industry veterans, as a remote-native, completely distributed global team, they recognize great talent can exist anywhere.

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