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Role Overview:
- Act as a trusted technical partner for strategic accounts in India.
- Combine technical expertise with account management and customer advocacy.
Key Responsibilities:
- Manage customer check-ins, success plans, and executive business reviews.
- Collaborate with Product and Support to prioritize features and resolve issues.
- Identify growth opportunities and de-escalate churn risks.
Requirements:
- 5+ years in customer-facing technical roles with CI/CD and source control knowledge.
- Familiarity with DevSecOps and application security concepts.
- Strong communication and strategic problem-solving skills.
Benefits:
- Remote work and equity participation.
- Competitive market-aligned benefits and professional development.
- Exposure to application security and enterprise technology environments.
Partner Company
A technology company specializing in application security and DevSecOps, helping customers implement secure developer workflows and build systems. It maintains a fast-paced, inclusive culture with cross-functional collaboration and a strong focus on customer success.