Online Chat Specialist (Entry Level)

Company Description:

• HVUD is committed to selecting and retaining individuals who value working in a team environment.
• They understand the importance of providing safe drinking water and prioritize safety.

Key Responsibilities:

• You will handle incoming customer support questions via live chat and email.
• You will evaluate customer interactions and escalate issues when appropriate.
• You will build relationships with new customers to better understand their needs.

Qualifications:

• You should have a high school diploma or equivalent.
• You need experience in customer service and strong communication skills.
• Familiarity with CRM tools and ability to multitask are required.