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Your mission:
- Be the APAC point of contact, onboarding new customers and resolving day-to-day issues.
- Drive adoption and unblock users by triaging support requests and updating help content.
What we're looking for:
- 2-4 years in customer support or success, ideally in B2B SaaS.
- Technical troubleshooting, clear communication, and comfort with APAC hours.
Why join Tilla:
- Tackle a unique global challenge in crew logistics.
- Join an international, mission-oriented team and access learning budgets.
Tilla
Tilla is a SaaS platform streamlining crew logistics for global shipping and travel. It is a growing startup with strong investor support, handling over 10,000 crew changes annually across 600+ vessels, with an international and mission-oriented team.