Similar Jobs
See allCustomer Success Manager
ServiceNow
North America
Customer Success
Professional Services
Analysis
Customer Success Operations Manager
Spare
Canada
Salesforce
CRM
Analytics
Customer Success Manager Lead
Whippy
US
SaaS
Customer Success
Account Management
Senior Revenue Operations Manager, Customer Success & Experience
MNTN
US
Salesforce
Data Analysis
Project Management
VP, Customer Success
CloudZero
Global
Customer Success
Account Management
SaaS
Customer Success Focus:
- Deep understanding of Customer Success and the customer journey.
- Fluency in engagement models (high-touch vs. low/tech-touch).
- Establishes standardized onboarding playbooks.
Responsibilities:
- Maintains ownership of complex, multi-team initiatives.
- Gathers, analyzes, and documents requirements and feedback.
- Maintains and prioritizes a backlog of enhancements.
Technical Expertise:
- Hands-on technology owner for PSA and Digital Success platforms.
- Supports object and field administration.
- Familiarity with CRM integrations.
Restaurant365
Restaurant365 is a company offering enterprise cloud applications. They aim to provide solutions for the restaurant industry, but information about their size and culture was not provided in the job description.