Similar Jobs
See allCustomer Success Manager
Moveworks
North America
Customer Success
Account Management
SaaS
Quality Insights Lead
Axion Ray
Customer Success
Data Analysis
Communication
Technical Success Manager
FastSpring
Europe
HTML
CSS
JavaScript
Support Services Specialist
ClickUp
Global
SaaS
Consulting
Customer Service
Program Manager - AI Support Specialist
ConnectWise
US
Cloud Platforms
Communication
Responsibilities:
- Analyze customer requirements to improve adoption of features and releases.
- Translate business needs into actionable platform enhancements.
- Support day-to-day platform operations.
Qualifications:
- 3–4 years of experience in technology consulting.
- Experience supporting digital transformation programs involving enterprise platforms.
- Understanding of how underlying infrastructure impacts platform performance.
Additional Skills:
- Strong coordination skills across cross-functional teams.
- Strong organizational, documentation, and communication skills.
- Comfort working with AI tools.
Google Chrome Microsoft Edge Apple Safari Mozilla Firefox
They are an enterprise client, and seek a Technical Customer Success Analyst to support implementations of a leading enterprise SaaS platform for high-profile customers. This is a long-term engagement with structured deliverables and exposure to complex, enterprise-scale environments.