Source Job

• Own and grow a portfolio of 25 or more mid market enterprise customers, guiding them from go live through long-term value realization
• Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes
• Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows

Moveworks, now part of ServiceNow, is redefining how work gets done. Together, they combine Moveworks’ industry-leading AI Assistant with ServiceNow’s world-class workflow platform to deliver instant, intelligent support across IT, HR, Finance, and beyond.

• Serve as the primary point of contact for customers following initial onboarding and deployment
• Proactively monitor account health and platform usage to drive adoption and value realization
• Translate customer goals into platform configurations, success plans, and measurable outcomes

Axion Ray is transforming product quality and customer satisfaction in manufacturing with their AI-powered platform. They are backed by leading investors and committed to reshaping the future of manufacturing.

• Serve as the primary relationship manager and contact for technically sophisticated and engaged clients.
• Provide actionable guidance, solution recommendations, integration and domain expertise, and proactive technical leadership.
• Translate client technical requirements into short-term Product & Engineering feature requests, bug fixes, and long-term strategic roadmap input.

FastSpring is the world’s leading ecommerce platform for SaaS/Software, gaming, and digital product companies. They host over 10 million transactions per year, powering sales growth for more than 3,500 companies in over 200 countries. They pride themselves on being an innovative company with an entrepreneurial culture, growth mindset, global influence, and profitable operations.

• Build a deep knowledge of the ClickUp product to provide contextualized support to strategic clients.
• Scope, validate, and optimize client workflows in order to enable adoption of the platform and drive renewals of both the product and the service.
• Work closely with clients to understand their use of ClickUp, their goals, and their processes.

ClickUp is building the future of work by creating the first truly converged AI workspace. They unify tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos.

• 5+ years in IT infrastructure management, with recent experience in AI support and engineering.

ConnectWise is a community-driven software company dedicated to the success of technology solution providers. Their suite helps over 45,000 of their partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology. ConnectWise is powered by their connections, colleagues, and community, and they accept all kinds of people valuing each colleague's unique contributions and perspectives.

• Lead enterprise-wide adoption of the Credo AI Governance Platform.
• Oversee all customer lifecycle activities.
• Define and execute success plans aligned to customer goals.

Credo AI is a venture-backed company empowering organizations to responsibly build, adopt, procure, and use AI at scale. They have built a pioneering platform for context-driven AI governance, AI risk assessment and compliance. Founded in 2020.

• Own end-to-end technical and strategic success for enterprise accounts.
• Lead engagements across deployments, integrations, governance, and budgeting.
• Translate enterprise requirements into structured success plans.

Jobgether is a platform using an AI-powered matching process to ensure applications are reviewed quickly and fairly. They identify the top-fitting candidates and share this shortlist with the hiring company, where the internal team manages the final decision-making process.

• Serve as the primary technical point of contact for enterprise customers onboarding and beyond.
• Translate business requirements into technical solutions, working closely with Customer Success and Account Managers.
• Build, configure, and test integrations between Mavenoid and external systems–such as CRMs, CCaaS platforms, CMSs, and e-commerce systems.

Mavenoid is the Intelligent Support Platform for products and devices. Their technology delivers customer support with troubleshooting and personalized remote support to reduce costs. They are in an exciting growth phase as a remote-first company with team members across Sweden, the UK, and the US.

• Proactively manage customer relationships from implementation hand-off through renewal and beyond.
• Drive world-class customer retention by establishing a trusted advisor relationship that drives strong product adoption and value delivery and creates customer advocates.
• Develop an in-depth understanding of each customer’s business goals, initiatives, and use cases to support their business objectives based on their unique use cases.

Verifiable is a provider credentialing and network monitoring platform, delivering industry-leading AI, API and Software solutions to help healthcare organizations optimize operations at enterprise scale. It is a fast-moving, early-stage team of almost 150 employees that values impact, ownership, and follow-through, operating fully distributed across the US and internationally.

• Partner deeply with customers throughout the entire delivery lifecycle of AI Agents on the Moveworks Platform.
• Architect, design and consult with customers to develop high-impact technical AI solutions on the Moveworks platform.
• Integrate the Moveworks Platform to Customer enterprise system in an innovative, secure and performant manner.

Moveworks was founded in 2004. The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.

• Analyze, document, and improve complex business workflows, partnering with technical teams and AI-powered tools.
• Identify process gaps, optimize with AI tooling, design workflows, and drive real-world operations into AI-enabled frameworks.
• Map existing workflows, find inefficiencies, and develop detailed documentation for business and technical stakeholders.

Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. They deliver multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources.

• Lead onboarding and implementation processes, managing timelines and deliverables to meet customer objectives.
• Define success criteria and provide tailored recommendations to drive platform adoption, engagement, and ROI.
• Build and maintain strong relationships with key stakeholders and administrators to drive satisfaction, loyalty, and long-term success.

Espresa delivers a global and all-in-one personal benefits platform for HR and people teams. With a focus on Lifestyle Spending Accounts (LSAs) and solutions focused on wellbeing, recognition, and community, Espresa powers Great Places to Work®.

• Serve as the primary customer-facing technical lead, guiding new customers from kickoff through platform adoption.
• Take hands-on ownership of the technical provisioning process and auto-provisioning milestones.
• Partner with the AI Adoption team and execute learning frameworks in the field with customers.

Hatz AI focuses on AI adoption, training frameworks, and customer success. We are dedicated to ensuring our customers see rapid time-to-value and are set up for long-term success.

• Work alongside Solution Architect to consult on platform configuration best practices.
• Drive requirements, design and configure solutions.
• Educate clients on the implemented RainFocus toolset.

RainFocus is a rapidly growing software company delivering in-person, virtual, and hybrid events through its industry-disrupting software platform to Fortune 500 companies. They are well-funded and building a company that is changing the market, creating a challenging, fun and exciting environment.

• Be an AI expert and evangelist for Lorikeet’s customer base
• Lead AI implementation projects from kickoff to successful deployment
• Build and configure workflows in Lorikeet's AI tools to meet each unique customer’s goals

Lorikeet is building the most powerful customer support AI for complex businesses like fintechs, healthtechs, marketplaces and delivery services. They have raised over USD $50M from leading VCs and angel investors and are growing fast with paying customers, real revenue, an exciting roadmap and a strong sales pipeline.

• Partner deeply with customers throughout the entire delivery lifecycle of AI Agents.
• Architect, design and consult with customers to develop high-impact technical AI solutions.
• Integrate the Moveworks ServiceNow Platform to Customer enterprise system in an innovative manner.

Moveworks was founded in 2004. It is a global market leader, bringing innovative AI-enhanced technology with a cloud-based platform that seamlessly connects people, systems, and processes.

• Translate the marketing teams’ campaign ideas into concrete web experience requirements
• Drive the Product Roadmap for Digital, prioritizing what drives engagement and moves the needle
• Collaborate with Product Marketing, UX, Digital Product Management, Copywriting, Engineering, and agency partners to move from strategy to execution

ServiceNow is a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Their intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.

• Serve as the primary post-sales point of contact for a variety of small business customers
• Develop a deep understanding of each customer's business objectives and industry challenges.
• Act as a customer advocate within the company, relaying feedback to the product and engineering teams to drive continuous improvement.

Podium brings AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses, they capture and convert leads 24/7. They have been recognized as the Best AI Implementation by Inc. Magazine.

• Conduct workshops to understand customer needs and translate them into detailed design specifications.
• Configure the Quiq platform, including setting up messaging channels, routing rules, and integrations.
• Provide guidance to customers on optimizing the Quiq platform for maximum impact.

Quiq is an equal opportunity employer that provides messaging platforms. They foster a welcoming and supportive culture where individuals feel connected and valued at work.

• Manage onboarding processes from start to finish.
• Spearhead all client communications.
• Translate client needs into actionable solutions that can be implemented via the Mariana Tek platform.

Xplor provides cloud-based technology solutions, helping small and medium-sized businesses manage their operations. They have a purpose of helping people to succeed and strive to build connections with their clients through their products.