Source Job

US

  • Own end-to-end technical and strategic success for enterprise accounts.
  • Lead engagements across deployments, integrations, governance, and budgeting.
  • Translate enterprise requirements into structured success plans.

SaaS Cybersecurity Enterprise Software AI Risk Management

20 jobs similar to Strategic Technical Customer Success

Jobs ranked by similarity.

US

  • Oversee overall customer experience and delivery of services.
  • Deploy and integrate cybersecurity capabilities across broad enterprises.
  • Analyze and integrate technical requirements into customer infrastructures.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$85,000–$125,000/yr
US Unlimited PTO

  • Collaborate with customers to help them achieve their security goals.
  • Build strong relationships that turn customers into advocates.
  • Identify potential risks to customer success and implement mitigation strategies.

Critical Start is a cybersecurity company dedicated to stopping breaches and simplifying security. They deliver 24x7 AI-accelerated detection, investigation, and response across IT and OT, helping organizations outpace evolving attacks with faster response and measurable risk reduction.

US 3w PTO

  • Drive enterprise sales by identifying, developing, and closing new business opportunities with large organizations.
  • Expand existing accounts by uncovering additional use cases for AI, analytics, and automation solutions.
  • Educate enterprise clients on the strategic application of technical solutions, helping build internal business cases for adoption.

Jobgether is a company that uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements. They have a collaborative and highly motivated team culture.

US

  • Drive revenue growth across the assigned territory in the Southeast Region.
  • Win new business, expand strategic partnerships and champion our full suite of cybersecurity solutions.
  • Build lasting relationships in the ICS/OT market and solve complex security challenges.

Dragos is dedicated to arming customers with technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. They are a remote-first culture with operations in North America, Europe, the Middle East, and APAC, looking for mission-oriented teammates who embody their core values.

US

  • Lead multiple customer-facing technical teams.
  • Drive customer outcomes, deep technical adoption, and long-term success across segments.
  • Shape how technical post-sale engagement scales, ensure consistency and quality across teams, and directly influence retention.

1Password is building the foundation for a safe, productive digital future. They ensure every identity is authentic, every application sign-in is secure, and every device is trusted. They are one of the most loved brands in cybersecurity with over 180,000 businesses trusting them.

US

  • Own the sales experience while building and managing relationships with key decision-makers and executives at Fortune 1000 companies.
  • Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts.
  • Partner closely with Product, Marketing ,and Engineering to deliver an exceptional customer experience.

Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Founded in 2019 and headquartered in Mountain View, California, Level AI is a Series C startup with a team of leaders from Amazon Alexa, Google, Zoho, Facebook, and other tech companies.

$153,000–$222,000/yr
US

  • Lead and scale a high-performing team of Sales Engineers.
  • Drive technical pre-sales excellence, operational rigor, and cross-functional alignment.
  • Strengthen the technical value proposition in competitive and complex cybersecurity engagements.

1Password is building the foundation for a safe, productive digital future. They innovate the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. They have surpassed $400M in ARR.

$180,000–$200,000/yr
Global

  • Serve as the primary executive contact for a portfolio of large, global strategic accounts,ensuring strong customer satisfaction, retention, and growth.
  • Assume overall responsibility for adoption and success to ensure customer satisfaction by preventing and resolving critical issues and escalations.
  • Act as a strategic advisor to customer leadership, aligning our solutions to their business priorities and long-term objectives.

SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process. They are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work that fosters a collaborative and inclusive work environment.

US 3w PTO

  • Understand, articulate, and navigate the unique RouteThis Value Drivers we deliver to customers and prospective clients.
  • Position and sell AI-driven products and capabilities by clearly translating technical functionality into business outcomes for Enterprise buyers.
  • Educate and guide customers on the strategic application of AI within their organizations.

RouteThis builds AI-powered solutions that help Internet Service Providers and Smart Home companies solve connectivity and WiFi problems. They aim to magnify that value by building autonomous agents into their solutions. They are a rapidly evolving startup located in Kitchener, Waterloo.

US

  • Own and execute a strategic plan to identify, engage, and close enterprise accounts across the U.S.
  • Build and manage a strong pipeline through outbound prospecting, industry networking, executive outreach, and partnerships
  • Manage complex, multi-stakeholder sales cycles including technical validation, proof of value, procurement, and executive approvals

Kognitos is pioneering a new era of enterprise automation where business users automate in plain English. They are building a generational company in AI-powered automation and are expanding their U.S. enterprise sales team.

$110,000–$140,000/yr
US

  • Act as a trusted advisor to DataGrail customers, empowering them to maximize the value of their platform through expert guidance and proactive support.
  • Ensure successful product adoption, drive continuous engagement, and advocate for customer needs to inform product development.
  • Own the End-to-End Customer Journey – From initial onboarding through ongoing success, ensure a seamless customer experience that delivers long-term value.

DataGrail is the Privacy Control Center modern brands rely on to build customer trust and outsmart business risk. Backed by 2,000+ pre-built integrations, DataGrail automates privacy workflows and supports compliance with regulations like GDPR and CPRA.

US

  • Own the technical post-sales relationship with assigned government accounts.
  • Develop and execute technical account plans that align solutions with customers' business objectives.
  • Proactively identify and resolve technical challenges before they impact customer satisfaction.

Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Backed by $30M from top investors and a leadership team previously at Apple, Carta, Venmo, MX, and Okta, they’re disrupting a $2B legacy market with cutting-edge innovation.

North America

  • Own and grow a portfolio of 25 or more mid market enterprise customers, guiding them from go live through long-term value realization
  • Serve as a trusted advisor to executive sponsors, aligning AI-driven solutions to strategic business outcomes
  • Drive adoption, engagement, and expansion of the Moveworks AI Assistant across ServiceNow workflows

Moveworks, now part of ServiceNow, is redefining how work gets done by combining Moveworks’ AI Assistant with ServiceNow’s workflow platform. They deliver support across IT, HR, Finance, and beyond to resolve employee needs instantly, automating complex workflows.

US

  • Translate defined business solutions into structured, sequenced technical execution plans.
  • Own end-to-end technical delivery on enterprise accounts (configure, deploy, test, iterate).
  • Design and implement complex builds across Core and AI products.

They are introducing technology to the moving industry, which was previously untouched by software. At Supermove, they are building an enduring and iconic company with a smart and action-oriented team.

$70,000–$88,000/yr
US Unlimited PTO

  • Build strong, multi threaded relationships with customer stakeholders
  • Lead executive business reviews and create tailored success plans
  • Drive platform adoption and customer engagement through consultative guidance

HR Acuity offers state-of-the-art case management software that helps companies deal with issues consistently, equitably, and transparently. They are a fast-paced, high-growth, and innovative company dedicated to continually raising the bar for employee relations.

US

  • Define and execute the Customer Experience and Success coverage model for the US region.
  • Recruit, onboard, and develop Customer Experience and Success professionals within the region.
  • Personally manage complex enterprise accounts through the full engagement cycle.

Dash0 is building an AI-centric OpenTelemetry-native platform that eleminates vendor lock-in and toil. Dash0 is growing rapidly, with the United States as a primary strategic market.

Europe

  • Work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.
  • Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle.
  • Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews.

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. It delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments.

US

  • Take ownership of a portfolio of 7-9 accounts, including several large customers in active onboarding.
  • Build relationships with executive sponsors and key day-to-day contacts.
  • Lead the executive onboarding portion of implementations, ensuring stakeholders are aligned on goals and success measures.

Clutch is a vertical SaaS company backed by Andreessen Horowitz (A16z), aimed at revolutionizing the way Credit Unions engage and change the lives of their members. They develop software to turn Credit Unions into FinTech lenders and leverage their balance sheets to responsibly lend to over 130M Americans.

Canada

  • Own revenue targets and commercial outcomes for a portfolio of accounts.
  • Achieve ARR growth targets through renewals, upsells, and cross-sell initiatives.
  • Build trusted relationships with senior and executive stakeholders.

Jobgether helps partner companies find the right talent. They use an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly against the role's core requirements.

$125,000–$150,000/yr
Europe

  • Drive new business and expand relationships within large enterprise accounts.
  • Leverage advanced AI technology and a foundational knowledge graph.
  • Deliver innovative solutions that empower organizations worldwide.

Jobgether helps connect candidates with jobs through an AI-powered matching process. From what can be gathered, they value an inclusive and diverse workplace with a vibrant culture and regular events.