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Responsibilities:

  • Meet or exceed sales targets within SMB Cohort.
  • Work with clients to negotiate contract renewals, cross-sells and upsells.
  • Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals.

Requirements:

  • 1+ years of experience in Account Management or SaaS Customer Success roles/Sales roles.
  • Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support.
  • Experience working with and selling to Enterprise organisations, C-level Executives, IT and Cyber Security Executives.

More:

  • Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a CSM & Keeper expert.
  • Drive customer advocacy in the form of references, referrals, and case studies.
  • Participate in the evolution of Keeper Security’s own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives.

Keeper Security

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. It delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments.

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