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Responsibilities:
- Meet or exceed sales targets within SMB Cohort.
- Work with clients to negotiate contract renewals, cross-sells and upsells.
- Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals.
Requirements:
- 1+ years of experience in Account Management or SaaS Customer Success roles/Sales roles.
- Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support.
- Experience working with and selling to Enterprise organisations, C-level Executives, IT and Cyber Security Executives.
More:
- Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as a CSM & Keeper expert.
- Drive customer advocacy in the form of references, referrals, and case studies.
- Participate in the evolution of Keeper Security’s own Customer Success programs and processes; insist on excellence in our own Customer Success initiatives.
Keeper Security
Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. It delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments.