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Experience & Background:
- 8+ years in post-sale SaaS roles such as Technical Account Management, Solutions Engineering, Customer Success.
- 4+ years of people management experience, managing managers and/or multiple distinct technical functions.
- Track record of successfully supporting customers across segments in complex, security-focused technical environments.
Leadership & Team Development:
- Demonstrated ability to build, scale, and lead multi-layered, high-performing technical teams.
- Experienced in managing managers and senior ICs, including succession planning and leadership development.
- Creates an inclusive, transparent, psychologically safe environment that supports growth, feedback, and ownership.
Data & Technical Acumen:
- Strong technical foundation with the credibility to guide, challenge, and mentor senior technical professionals.
- Deep understanding of technologies such as SSO, SCIM, directory services, APIs, CLI tools, and SaaS architectures.
- Strategic, data-informed decision maker who can identify trends, risks, and opportunities at scale.
1Password
1Password is building the foundation for a safe, productive digital future. They ensure every identity is authentic, every application sign-in is secure, and every device is trusted. They are one of the most loved brands in cybersecurity with over 180,000 businesses trusting them.