Own the customer documentation platform end to end: information architecture, authoring workflow, publishing, and search.
Write and maintain integration guides, admin/governance docs, API reference, release notes, and AI behavior explainers.
Work directly with product, engineering, and customer success to keep docs accurate and close support ticket gaps.
Dropzone AI scales cybersecurity beyond human limits by augmenting security analysts with an army of AI security specialists, disrupting the $200B+ cybersecurity market. The venture-backed team blends deep experience in cybersecurity, AI/ML, and SaaS product development.
Collaborate with architects, engineers, and cybersecurity specialists to document complex solutions across Salesforce and AWS environments.
Produce and maintain requirements, solution designs, operating models, and technical diagrams for mission-critical programs.
Ensure documentation meets accessibility standards and is version-controlled using Confluence and Jira.
This company provides technical documentation and program support for federal government clients, focusing on Salesforce, AWS, DevSecOps, and cybersecurity environments. It operates as a fully remote, collaborative team with a multidisciplinary culture.
Craft high-quality technical documentation for complex, cloud-native security capabilities, including configuration guides and API references.
Collaborate with product and engineering teams to translate intricate technical details into user-friendly content.
Drive the development of AI-enabled documentation strategies, including agentic workflows and LLM-ready content practices.
Saviynt's AI-powered identity platform manages and governs access to applications, data, and processes for enterprises. As a high-growth SaaS company with Fortune 500 clients, Saviynt offers a dynamic, collaborative environment focused on innovation and growth.
Lead content strategy across the digital support ecosystem, shaping how customers understand and succeed with our products.
Produce clear, accurate, and timely online support content in English, delivering personalized in-product experiences.
Drive analytics and cross-functional partnerships to prioritize, track, and measure content improvements.
LastPass delivers Secure Access Essentials, helping individuals and organizations manage and protect access to AI, applications, and credentials. Trusted by more than 100,000 businesses and millions of users worldwide, LastPass blends strong security with everyday simplicity.
Write and maintain conceptual, how-to, and reference documentation for vCluster, vCluster Platform, vMetal, and tenant-isolation concepts.
Stand up tenant clusters yourself to verify procedures, capture screenshots, and confirm CLI output before publishing.
Collaborate with engineers to fill documentation gaps and contribute to product information architecture.
We build the #1 platform for AI infrastructure, helping AI cloud providers turn raw GPUs into cluster products. We're a venture-backed startup of 40+ engineers with a remote-first culture and a bias for action.
Act as customer-facing technical expert for commercial customers, leveraging signal-based engagement and digital resources.
Build and maintain scalable assets like Drata Academy content, help articles, and walkthrough videos.
Partner with Customer Success Managers to monitor customer health and drive self-sufficiency.
Drata automates compliance and risk management, helping organizations prove trust as they scale. The company has 600+ employees globally and a culture that rewards integrity and ownership.