Source Job

United States

  • Handle dispute intake and resolution processes including pre-arbitration and arbitration cases and ACH disputes.
  • Work with partners and internal teams to assess dispute validity and manage high-volume caseloads.
  • Document risk decisions and identify process improvements for scalability and efficiency.

Dispute Resolution Customer Support Zendesk Risk Management

5 jobs similar to Disputes Specialist

Jobs ranked by similarity.

Global

  • Process client disputes accurately through established credit repair workflows.
  • Maintain organized client records and update dispute statuses in the CRM.
  • Prioritize daily dispute workload to meet productivity goals.

20four7VA connects offshore independent contractors with clients worldwide, primarily in developed markets. They offer a supportive community and free training opportunities.

Europe

  • Manage and resolve diverse customer and partner claims including logistics, billing, product, and contractual issues.
  • Coordinate returns, validate claims eligibility, and drive resolution within defined SLAs.
  • Track claim data, identify recurring issues, and support continuous process improvement.

Xometry powers the industries of today and tomorrow by connecting people with big ideas to the manufacturers who can bring them to life. As a publicly traded company (NASDAQ: XMTR), they operate a digital marketplace serving Fortune 1000 buyers and global manufacturers.

APAC

  • Deliver fast, accurate, and empathetic support across chat, voice, and email.
  • Resolve shift, payment, onboarding, and platform-related issues in real time.
  • Investigate cases using tools like Zendesk and Salesforce while maintaining clear documentation.

Clipboard runs an app-based marketplace connecting healthcare professionals with workplaces needing staff, enabling financial stability for workers and care for millions across the U.S. Founded in 2016, the company is a remote-first team of over 1,000 people, has been profitable since 2022, and is the leader in Long-Term Care staffing.

Australia

  • Investigate and manage end-to-end claims for rental vehicles, assessing liability and negotiating recoveries.
  • Handle complex customer disputes, third-party negotiations, and external resolution matters.
  • Provide claims guidance to branch managers and contribute to fraud identification and reporting.

Sixt Australia is revolutionizing car rental by blending Aussie spirit with German heritage to provide premium vehicles and service. As part of the NRMA family, a trusted member-owned brand, they focus on delivering memorable experiences and Star Service.

US

  • Provide high-level customer service by responding to telephone or email inquiries and resolving problems including fraud support and internet operations.
  • Act as a liaison between customers and various departments to resolve complex issues while navigating multiple computer systems.
  • Obtain thorough knowledge of products, services, rates, terms, fees, and applicable regulations.

U.S. Bank helps customers and businesses make better financial decisions and enables communities to grow. It is a large financial institution offering a wide range of career opportunities and a collaborative culture.