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Strategic Leadership:
- Partner with the DSVP of Business Transformation and senior leadership to identify strategic opportunities.
- Evaluate themes and trends across business lines to identify enterprise-level opportunities for standardization.
- Contribute to the development and execution of the transformation roadmap.
Operational Improvement & Business Case Development:
- Lead identification, prioritization, and validation of improvement opportunities across functions.
- Oversee development of detailed business cases including financial analysis and risk assessments.
- Ensure initiatives are data-driven and aligned with transformation priorities.
Team Leadership and Cross-Functional Collaboration:
- Lead, coach, and develop a team of Business Process Analysts.
- Establish best practices for process mapping and continuous improvement.
- Partner with IT to enable technology solutions and serve as liaison between business and technical teams.
Change Management & Execution:
- Align with enterprise change management framework.
- Drive execution and adoption of initiatives, monitor progress, and ensure value realization.
- Provide updates to leadership on initiative status.
LoanCare
LoanCare is a leading national provider of full-service mortgage loan subservicing, delivering excellence to banks, credit unions, and homeowners since 1991. Backed by the Fortune 500 company Fidelity National Financial, they subservice over 1.8 million loans and foster a culture of integrity, innovation, and collaboration.