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About the Role:
- Serve as the first connection for patients seeking mental health support at Headlight.
- Provide clear, compassionate guidance on services, eligibility, and clinician matching.
What You'll Need:
- 1-2 years customer service or call center experience, healthcare preferred.
- Strong verbal and written communication skills with attention to detail.
Benefits:
- Medical, Dental, and Vision coverage, plus paid vacation, sick, and holiday time.
- 401(k) plan with company contribution and professional development opportunities.
Salary:
- $22 - $24 per hour, with a monthly incentive plan based on appointments scheduled and kept.
Headlight
Headlight is a mental healthcare company founded by psychiatrists, transforming the way people access care and the way clinicians deliver it. They are a dedicated clinical team focused on improving patient outcomes and elevating standards of care.