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Responsibilities:
- Provide supervisory direction for pre- and post-sales services and support.
- Lead customer retention strategies and resolve customer concerns.
- Analyze operational processes and conduct training needs assessments.
Qualifications:
- Bachelor's degree with 2+ years experience as a lead or supervisor of a technical team.
- Ability to exercise judgment within defined procedures and policies.
- Experience interacting with subordinate supervisors and functional peer groups.
Compensation & Benefits:
- Base pay range of $86,000 - $146,200 annually.
- Total rewards may include performance incentives, medical, dental, vision, 401(K) matching, ESPP, and tuition reimbursement.
- Paid time off, company holidays, and family care leave available.
KLA
KLA is a global leader in diversified electronics for semiconductor manufacturing, providing systems and solutions for wafer and reticle manufacturing. The company invests 15% of sales into R&D and employs expert teams of physicists, engineers, and data scientists who thrive on solving complex problems.