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Distributed Systems
Responsibilities:
- Deliver world-class developer support by providing timely responses to support cases across various topics.
- Triage and escalate issues to appropriate teams while monitoring GitHub and other feedback channels.
- Reproduce issues and create test cases to improve system reliability.
Requirements:
- 3+ years of customer support experience with technical customers.
- Proficiency in SQL (ideally PostgreSQL) and comfort with complex queries.
- Experience with Linux/Unix, GitHub Issues/Discussions, and bonus for JavaScript frameworks.
What We Offer:
- Fully remote work with a global team and a co-working allowance.
- ESOP (equity ownership) and 100% health insurance for employees (80% for dependents).
- Annual education allowance and company-wide off-sites for connection and collaboration.
Supabase
Supabase is the Postgres development platform that provides a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. The company is born-remote and open-source-first with around 400 team members across 60+ countries and over 540,000 community members.