Senior Technical Customer Support Engineer

Role:

• Deliver excellent customer service as a first-line technical engineer for ClickHouse.
• Support users, customers, and prospects via chat, calls, Slack, and video meetings.

Responsibilities:

• Develop solutions based on ClickHouse Cloud and open-source that can be shared with the community.
• Work closely with global Support, Engineering, and Go-to-Market teams to define functionality.
• Mentor and share knowledge with colleagues, users, and customers.

Qualifications:

• Technical breadth in SQL databases, OLAP, cloud-native SaaS, or distributed systems.
• Previous experience as a Support Engineer, DBA, SRE, or similar role.
• Strong communication skills and ability to work fully remote.

Perks:

• Flexible work environment with a globally distributed team.
• Healthcare contributions, equity, and flexible time off.
• $500 home office setup and global gatherings.