Provide technical support and guidance to customers across EMEA via chat, calls, Slack, and community.
Develop solutions and documentation for ClickHouse Cloud and open-source to share with users and colleagues.
Collaborate with Engineering, Go to Market, and Product teams to improve product functionality and customer experience.
ClickHouse is a real-time analytics company recognized on the 2025 Forbes Cloud 100 list, with over 4,000 customers and ARR that has grown over 250 percent year over year. The company is fast-growing, globally distributed, and values innovation, teamwork, and community engagement.
Provide first-line technical support and guidance to customers across India, APJ, and EMEA through tickets, chat, Slack, and virtual meetings.
Troubleshoot and resolve complex issues across data, cloud, and distributed systems while meeting SLAs.
Collaborate with global engineering and product teams to influence product functionality and create documentation and training.
ClickHouse is a company behind the open-source OLAP database management system used for real-time analytics. It operates as a globally distributed remote-first organization with a collaborative culture that values curiosity, ownership, and continuous learning.
Serve as a consulting engineer on customer projects focused on architecture, integration, and implementation.
Provide consultative support to strategic customers, including handling L1-L3 support cases.
Partner with product, engineering, and sales to guide the roadmap and create technical content.
ClickHouse provides real-time analytics, data warehousing, observability, and AI workloads, and is recognized on the 2025 Forbes Cloud 100 list. With over 4,000 customers and a $400M Series D round, the company is rapidly scaling with a globally distributed, remote-friendly culture.
Investigate and resolve complex technical issues involving databases, cloud environments, and distributed systems.
Provide consultative guidance to users, optimizing workloads and preventing recurring issues.
Mentor junior support team members and contribute to improving support processes and technical standards.
Our partner is a technology company that provides database and backend solutions to developers worldwide. The company values remote work, autonomy, and a collaborative culture, with a globally distributed team.
Design and develop a highly available, scalable, and secure ClickHouse Cloud platform for regulated environments.
Build innovative deployment automation across cloud, hybrid, and on-prem systems, including disconnected environments.
Collaborate with Security, Dataplane, and Infrastructure teams to ensure compliance with NIST and FedRAMP frameworks.
ClickHouse is a fast-growing private cloud company offering real-time analytics, data warehousing, observability, and AI workloads. With over 3,000 customers and a $400M Series D, the company fosters a culture of innovation and collaboration.
Triage and own technical support tickets from enterprise customers, collaborating with a global team across time zones.
Investigate incidents methodically by reading logs, running queries, and tracing replication issues to surface root causes.
Write clear internal notes and handover documentation, attempt repros, and escalate to engineering with evidence.
Yugabyte is the company behind YugabyteDB, an AI-ready, multi-modal, distributed PostgreSQL database for cloud-native apps. The team spans 12+ countries and multiple time zones, sharing expertise from diverse backgrounds and industries.
Diagnose and resolve escalated backend and technical issues across the Core platform and Vision viewer.
Investigate platform audit-trail entries, gateway logs, and cloud transaction logs to determine root cause.
Contribute technical runbooks and mentor analysts on triage across technical boundaries.
Synthesis Health is a mission-driven company revolutionizing healthcare through innovation and collaboration. Their 100% remote team across the US and Canada is dedicated to core values and behaviors.
Own performance investigations across the product and data stack, from slow queries to production improvements.
Design and evaluate data architecture changes to improve product performance.
Partner with Product, frontend, and backend engineers to optimize product behavior using techniques like batching, caching, and pagination.
Turquoise Health is a Series C price transparency platform for finance leaders across healthcare, backed by top venture capital firms. We are a remote-first, US-based team of 300+ enterprise organizations, valuing transparency, empathy, inclusivity, creativity, and ownership.
Work with strategic enterprise customers on onboarding, production launches, and proof-of-concepts.
Provide architectural, technical, and migration guidance to ensure customer success.
Lead projects, escalations, and meetings to drive ongoing user satisfaction.
ClickHouse is a leading cloud company in real-time analytics, data warehousing, and AI workloads, recognized by Forbes Cloud 100. With over 4,000 customers and rapid growth, it fosters a collaborative, remote-friendly culture.
Collaborate with field technical teams and Engineering to troubleshoot and resolve performance and configuration issues for StarTree customers.
Provide exceptional customer support through tickets and Slack Connect, with Zoom for complex cases.
Contribute to StarTree's knowledge base, mentor team members, and act as the voice of the customer to drive product innovation.
StarTree is a cloud-based software company that enables business customers to derive advanced insights from real-time and historical data. Founded by the inventors of Apache Pinot, StarTree has grown rapidly with near-perfect customer renewal rates and a culture of continuous learning and growth.
Design, build, and scale data pipelines and infrastructure in ClickHouse, Postgres, Python, and dbt.
Run the pipelines behind 500M+ labeled addresses, moving terabytes of streaming and batch data every day.
Own data quality, reliability, and observability end-to-end.
Nansen is an onchain analytics platform that provides insights to traders and funds. The company labels and tracks 500M+ blockchain addresses, fostering a culture of speed, ownership, and curiosity.
Perform DBA activities remotely with customers around the world.
Automate various DBA tasks and set up monitoring on customer servers.
Participate in the community by blogging and help build tools for the Remote DBA team.
MariaDB is the backbone of applications used everyday, from banking to shopping. Over 75% of the Fortune 500 run MariaDB, making it a leading database for modern application development.
Architect and optimize scalable data models and semantic layers in modern cloud data warehouses.
Build and maintain robust data pipelines and ETL/ELT workflows for seamless data ingestion.
Design intuitive, high-performance dashboards and interactive visualizations for actionable insights.
CodeRoad provides end-to-end software development services, helping businesses scale with ideal infrastructure solutions. They offer nearshore technology services through staff augmentation and dedicated IT teams.