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What you will be doing:
- Support customers and users via cases, chat, Slack, and meetings, delivering professional service within SLAs.
- Create solutions and share knowledge through documentation, blogs, webinars, and training.
- Work closely with global teams to define functionality and improve support processes.
What you bring along:
- Technical depth in SQL databases, OLAP, cloud-native SaaS, or distributed systems.
- Previous experience as a Support Engineer, DBA, SRE, or similar role.
- Strong communication skills and ability to work fully remote with reliable connectivity.
Perks:
- Flexible work environment with global remote-friendly culture.
- Healthcare contributions, equity, and flexible time off.
- Home office setup stipend and opportunities for in-person gatherings.
ClickHouse
ClickHouse is a real-time analytics company recognized on the 2025 Forbes Cloud 100 list, with over 4,000 customers and ARR that has grown over 250 percent year over year. The company is fast-growing, globally distributed, and values innovation, teamwork, and community engagement.