Remote Customer service Jobs · OLAP

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  • Provide technical support and guidance to customers across EMEA via chat, calls, Slack, and community.
  • Develop solutions and documentation for ClickHouse Cloud and open-source to share with users and colleagues.
  • Collaborate with Engineering, Go to Market, and Product teams to improve product functionality and customer experience.

ClickHouse is a real-time analytics company recognized on the 2025 Forbes Cloud 100 list, with over 4,000 customers and ARR that has grown over 250 percent year over year. The company is fast-growing, globally distributed, and values innovation, teamwork, and community engagement.

United States Unlimited PTO

  • Provide technical support and guidance to ClickHouse users and customers via cases, chat, Slack, and meetings.
  • Develop solutions and share knowledge through documentation, knowledge base, blogs, and webinars.
  • Collaborate with global support, engineering, and go-to-market teams to enhance product functionality.

ClickHouse is a real-time analytics and data warehousing company serving over 4,000 customers, including Meta, Sony, and Tesla. Recognized on the 2025 Forbes Cloud 100, it is a fast-growing private cloud company backed by a $400M Series D.

  • Provide first-line technical support and guidance to customers across India, APJ, and EMEA through tickets, chat, Slack, and virtual meetings.
  • Troubleshoot and resolve complex issues across data, cloud, and distributed systems while meeting SLAs.
  • Collaborate with global engineering and product teams to influence product functionality and create documentation and training.

ClickHouse is a company behind the open-source OLAP database management system used for real-time analytics. It operates as a globally distributed remote-first organization with a collaborative culture that values curiosity, ownership, and continuous learning.