Representative, Dealer Operations and Collections

Responsibilities:

• Execute communications with Dealers regarding statements and payment instructions.
• Maintain a clear understanding of other departments processes including title teams.
• Provide exceptional service while handling complaints via emails, calls, and chat.

Required Skills:

• Proficient in basic PC applications, including Microsoft Office.
• Ability to communicate effectively with internal and external customers.
• Excellent organizational and time management skills with strong attention to detail.

What You Bring:

• Takes initiative to present problems, concerns, questions and ideas.
• Ability to effectively work within a team and/or individually ensuring deadlines are achieved.
• Demonstrates ability to cope with ambiguous and changing environments and remains calm under pressure.