Customer Experience Specialist

Bobbie

Remote regions

US

Salary range

$25–$30/hr

Benefits

16w maternity

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About The Role:

  • Support, reassure, and be in the corner for parents.
  • Build trust, one conversation at a time, with families.
  • Bring thoughtfulness to every response and the discipline to move with purpose.

What You Will Accomplish:

  • Support parents navigating feeding decisions, product questions, subscriptions, and order concerns.
  • Recognize the nuances in every interaction and know when to troubleshoot or reassure.
  • Look for opportunities to surprise and delight and make someone feel truly seen.

Compensation and Benefits:

  • Single salary target per role that is differentiated based on geographic location.
  • Flexible Time Off Policy (including Summer Fridays).
  • 16 weeks of paid parental leave with the option to take an additional 8 months unpaid.

Bobbie

Bobbie is creating a parenting culture of confidence, not comparison, starting with how we choose to feed our babies. The Bobbie team knows firsthand that there is no one-size-fits-all for feeding, with a team of mom scientists, nutritionists, pediatricians, and lactation consultants.

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