$25–$30/hr
US
16w maternity
- Respond to customer inquiries across channels with compassion, accuracy, and care, treating every message as a conversation.
- Support parents navigating feeding decisions, product questions, subscriptions, and order concerns with both expertise and empathy.
- Act as a bridge between customers and the broader team, surfacing patterns, flagging feedback, and helping us get better because of what you're hearing.
Communication
Customer Service
Empathy