Absence Customer Experience Specialist

ComPsych

Remote regions

US

Benefits

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Primary Responsibilities:

  • Administer and adjust Family Medical Leave Act (FMLA), State, ADA, and company leaves.
  • Handle high volume of incoming calls in a professional manner.
  • Communicate clearly and concisely with callers while identifying their needs.

Job Qualifications:

  • Bachelor’s Degree preferred, High School Degree or equivalent required.
  • 1-3 years Customer Service experience required, Call Center experience preferred.
  • Exceptional communication and organization skills, with a strong focus on customer service.

Benefits and Perks:

  • Full benefits package, including Paid Time Off (PTO), medical, dental, vision.
  • 401(k) with match, robust EAP, wellness program, and much more.

ComPsych

ComPsych is a worldwide leader in organizational mental health, well-being, and absence management, dedicated to igniting human potential in workplaces across the globe. For over 40 years, they have combined technology with human expertise to help individuals and their organizations thrive.

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