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Your Role:
- Possess excellent knowledge of security assessment.
- Driven to rapidly learn the newest technologies.
- Provide support for Tenable’s entire product suite.
Your Opportunity:
- Analyze vulnerability scan results, system audits, and log events.
- Ensure customer feedback is properly channeled into Product Management and Research & Development
- Opportunities for career advancement within Technical Support.
What You'll Need:
- Fluency in English and Portuguese
- Experience providing technical support to enterprise clients
- Strong analytical and problem-solving skills
And Ideally:
- Experience with ticketing systems (JIRA, Salesforce, Zendesk etc.)
- Fundamental understanding of programming languages
- Basic understanding of reviewing PCAPs with tools such as Wireshark
Tenable
Tenable is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. We work together to build and innovate best-in-class cybersecurity solutions for our customers and creating a culture of belonging, respect, and excellence where we can be our best selves.