Sr. Manager, Carrier Operations & Governance

Twilio

Remote regions

US

Salary range

$155,520–$228,700/yr

Benefits

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Role Overview:

  • Build a new organization to govern Twilio's global telecom carrier ecosystem from the ground up.
  • Design enterprise policies, governance frameworks, and executive-level operating rhythms.

Responsibilities:

  • Set KYS policy, manage rate changes and margin, and drive supplier QBRs and risk reviews.
  • Perform data analysis and build infrastructure for compliance and risk monitoring.

Qualifications:

  • 8+ years in telco supply chain or supplier governance.
  • SQL, BI visualization, executive narrative skills.

Twilio

Twilio is a communications platform serving hundreds of thousands of businesses and empowering millions of developers. The company fosters a remote-first, inclusive culture with a global team.

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