Assist customers with inquiries related to audiobooks, music, and digital content.
Provide friendly, accurate, and professional support.
Resolve customer issues efficiently and ensure a positive experience.

Qualifications:

Fluent Polish and English (B2–C1).
Interest in books, authors, audiobooks, or podcasts is an advantage.
Strong communication and problem-solving skills.

Offer:

Fully remote position in Bulgaria.
Competitive salary and permanent employment contract.
Unlimited access to one of the biggest audiobook libraries.

Benefits:

Additional health and life insurance.
21 days paid annual leave and food vouchers.
Paid training and coaching with career growth opportunities.

Sutherland

Sutherland is a global leader in customer experience and business transformation. We are a large company with a supportive international work environment and offer career growth opportunities.

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