Sr Staff Product Manager – AI Monetization (Pricing & Packaging)

Servicenow

Remote regions

US Canada

Salary range

$190,900–$334,100/yr

Benefits

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Job Overview:

  • Lead pricing and packaging strategy for AI products, partnering with cross-functional teams to optimize bundling and consumption-based models.
  • Serve as voice-of-customer, translating adoption barriers into product requirements and platform roadmap.
  • Drive cross-BU alignment to ensure AI Platform products integrate seamlessly within the broader portfolio.

Key Qualifications:

  • 12+ years of product/program management experience in technically complex environments.
  • Deep expertise in customer engagement and pricing/packaging strategy for enterprise SaaS.
  • Technical fluency in AI/ML and proven ability to influence across independent teams.

Impact:

  • Centralize customer voice across distributed teams to shape product direction and commercial strategy.
  • Drive cross-portfolio initiatives that align business units around a unified customer experience.
  • Accelerate adoption and revenue growth through data-driven pricing and packaging decisions.

Servicenow

ServiceNow is the AI control tower for business reinvention, helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.

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