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Job Responsibilities:
- Greet patients and families in a professional and friendly manner, both in person and over the phone.
- Accurately obtain and verify patient and insurance information, entering it into the registration system.
- Schedule patient appointments, including return visits, referrals, and diagnostic testing/procedures.
Qualifications:
- High school graduate or GED; Associate degree preferred for Specialist level.
- For Specialist: Minimum of 2 years' experience in a medical practice or similar healthcare role.
- For Associate: 6 months to 1 year of customer service experience with the public.
- Proficient in typing, Windows, and experience with multiple computer systems.
Work Environment:
- Remote position with hours as needed, up to 16 hours per week, 8a-5p.
- PRN status, meaning as needed scheduling.
- Must be vaccinated for Measles, Mumps, Rubella, and Varicella, and receive annual flu vaccine (or approved exemption).
Why Join Us:
- Be part of a team that values excellence, teamwork, and creativity.
- Enjoy a work-life balance in a beautiful region with outdoor activities and community charm.
- Access to tuition reimbursement, development opportunities, and employee benefits.
Munson Healthcare
Munson Healthcare is northern Michigan's largest healthcare system, operating eight award-winning community hospitals serving over half a million residents across 29 counties. They emphasize a culture of excellence, teamwork, positivity, and creativity, with a focus on exceptional patient experiences.