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Day to Day:
- Take inbound customer cancellation calls and retain them as an Aura customer
- Make daily outbound calls to existing Aura customers with failed subscription payments
- Ensure a high level of customer satisfaction through proactive support and active listening
What you bring to the table:
- 1-2 years of sales/retention experience (or equivalent experience) where you consistently meet/exceed performance metrics
- You love talking to people and are naturally engaging
- You're self-motivated and know how to push yourself to achieve goals
Compensation:
- Hourly rate of $16-18/hour, plus commission
- Total compensation (hourly rate + commission) is estimated to be $46,000-$56,000 annually
- Compensation may vary depending job-related knowledge, skills, experience, location, and meeting sales metrics while in the role
Aura
Aura is dedicated to creating a safer internet. They offer a suite of intelligent digital safety products, protecting millions of customers from digital threats. They have over 400 employees worldwide and are guided by experienced leaders, successfully growing startups into multi-billion dollar organizations.