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US

  • Take inbound customer cancellation calls and retain them as an Aura customer
  • Make daily outbound calls to existing Aura customers with failed subscription payments
  • Proactively improve knowledge of industry best practices and recent events to ensure you are a trusted resource for customers

Sales Retention Customer Satisfaction Communication Business Acumen

20 jobs similar to Inside Sales Representative - Retention

Jobs ranked by similarity.

US

  • Field 30-40 inbound calls per day requiring active listening and documenting customer details.
  • Quickly understand and analyze customer needs to provide logical solutions.
  • Explain DDC’s products and services in a professional manner via phone, email, text message, or chat.

Eurofins Scientific is an international life sciences company, providing analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. In over just 30 years, Eurofins has grown to 55,000 staff across a decentralized network of 900 laboratories in over 50 countries.

US

  • Convert inbound and outbound calls into confirmed vehicle service appointments.
  • Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
  • Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty.

Stress Free Auto Care redefines the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. They aim to make auto care a stress-free, trustworthy experience.

$71,000–$87,000/yr
US

  • Generate new and repeat sales by providing product and technical information.
  • Determine customer requirements and recommend specific products and solutions.
  • Accurately process customer transactions, including orders, quotes, or returns.

Trace3 provides technology solutions and consulting services. They have over 1,200 employees and a startup culture with a scalable business.

$95,000–$120,000/yr
US

  • Execute a multi‑touch outreach cadence (calls + emails) to connect with customers
  • Conduct at least 60 consultative calls daily to uncover upsell and cross‑sell opportunities.
  • Leverage your deep knowledge of the People Platform to demonstrate additional product value.

Gusto's mission is to grow the small business economy. They handle payroll, health insurance, 401(k)s, and HR, so owners can focus on their craft and customers. They support more than 400,000 small businesses across the country and are building a workplace that represents the customers they serve.

$75,000–$120,000/yr
US Canada 3w PTO

  • Prospect daily through 150+ outbound calls/day (non-negotiable)
  • Run full-cycle sales: rapport → discovery → pitch → objection handling → close
  • Build a pipeline, manage follow-ups, and maintain clean notes in the CRM

Z1 Tech helps businesses grow by delivering real-time lead subscriptions. It is a global organization with offices in the USA, Canada, and India, it has grown from five members to over 180 talented professionals.

$20–$21/hr
US 2w PTO

  • Manage 100+ outbound and inbound calls to and from our members in a timely manner.
  • Deliver effective and enthusiastic communication to encourage and motivate potential members to utilize services.
  • Provide concierge level service with every member we connect with and establish a successful rapport to instill trust.

Transcarent is the One Place for Health and Care that brings medical, pharmacy, and point solutions together with a WayFinding experience, a generative AI-powered health and care platform. More than 1,700 employers and health plans rely on them to provide information, guidance, and care to 21 million Members.

$55,000–$80,000/yr
US

  • Master and evangelize Aura’s story and mission to “create a safer internet” for individuals and families
  • Become an expert on Aura’s product suite and how it protects customers’ digital lives
  • Make daily outbound calls to existing customers to discuss enhanced protection options, upgrades, and additional features

Aura is on a mission to create a safer internet with its intelligent digital safety products. They have over 400 employees worldwide and is guided by a leadership team that has successfully grown startups into multi-billion dollar organizations.

US

  • Make 200+ outbound dials per day to prospects.
  • Maintain 3–4 hours of daily talk time.
  • Book qualified appointments directly into client calendars.

Digital Ox is a growth digital marketing and call center firm for Dentists, Chiropractors, and Medical Doctors across the United States. The team of 40+ skilled professionals delivers a done-for-you marketing solution designed to book high-quality appointments directly into clients' calendars.

US

  • Make a high volume of outbound calls each week (hundreds of dials).
  • Pitch our product to prospective customers through cold outreach.
  • Qualify leads and book meetings for Account Executives.

Clipboard Health is a Series C marketplace that helps professionals turn extra time and ambition into career growth and financial opportunity by connecting workplaces and professionals. They are a global, remote team of 700+ people and have been profitable since 2022.

$166,000–$185,000/yr
US 4w PTO

  • Direct prospecting (hunting) new business for Cotiviti’s Retail Payment Integrity Services and Solutions.
  • Achieve or exceed Retail sales revenue and growth targets as defined by the organization’s leadership and strategic imperatives.
  • Identify and convert sales opportunities in new accounts into closed business.

Cotiviti is focused on payment accuracy. They offer solutions to identify overpayments and underpayments in healthcare and retail industries. The company has a large employee base and promotes a culture of growth and success.

$80,000–$95,000/yr
Unlimited PTO

  • Cement the relationship with new and existing customers.
  • Develop a “consultant” perspective to client communication.
  • Analyze customer usage to form accurate forecasts.

Aspire.io is the world’s first word-of-mouth commerce platform. They leverage a brand’s ambassadors, influencers, affiliates, customers, user-generated content, and social ads to accelerate marketing results. They are serving household names and have paid out $100M to creators.

$31,200–$130,000/yr
US

  • Consult and enroll clients into debt relief programs.
  • Document client discussions using Salesforce.
  • Meet performance criteria and adhere to company policies.

National Debt Relief, founded in 2009, aims to help consumers deal with overwhelming debt. They are a trusted debt relief provider, having assisted over 450,000 people settle over $10 billion of debt, empowering them toward financial stability.

Canada

  • Handle inbound and outbound inquiries, focusing on loyalty and value-based relationships.
  • Maximize retention and sales opportunities by resolving customer issues and ensuring quality service.
  • Demonstrate strong negotiation skills to retain customers requesting to downgrade or disconnect.

Cogeco Inc. is a growing competitive force in the North American telecommunications and media sectors, serving 1.6 million residential and business subscribers. Cogeco is committed to creating a diverse and inclusive world of belonging for all colleagues.

US

  • Contact potential customers and showcase how Patriot’s software can benefit their business.
  • Provide personalized customer service via phone, live online chat, or email, guiding new customers through the initial setup process.
  • Constantly learn and expand on software knowledge, including new features, and accounting and payroll skills to help solve customer problems.

Patriot Software is a remote-first, product-led tech company committed to making accounting and payroll fast, simple, and affordable for millions of American businesses. With over 175 team members across the U.S. and a collaborative office hub in Canton, Ohio, they foster connection, growth, and high trust.

US 4w PTO

  • Educate and support customers requesting to cancel their policy by delivering exceptional service.
  • Manage call volumes while balancing empathy, efficiency, and productivity under deadlines.
  • Provide outstanding customer support by active listening, investigating concerns and solution-oriented action.

Trupanion is a leading provider of medical insurance for cats and dogs in North America. They aim to help loving, responsible pet owners budget and care for their pets in a collaborative pet-friendly environment where everyone is encouraged to be themselves.

US

  • Handle a high volume of warm inbound leads
  • Run short, efficient sales calls and guide customers to a decision
  • Close deals quickly and confidently

Lovestream is a high-growth events technology company powering thousands of live and virtual experiences across the U.S. They are founder-led, lean, and moving fast, expanding from weddings and hospitality into corporate events, brand activations, and enterprise experiences.

US Unlimited PTO

  • Own renewals and expansion for a portfolio of strategic customers
  • Partner with Customer Success Directors to show customers the real value they get from Hirevue
  • Forecast and track renewal performance

Hirevue transforms the way organizations discover, engage, and hire talent. Its end-to-end hiring platform features video interviewing, assessments, and conversational AI, serving over 1200 customers globally and hosting millions of interviews.

US Unlimited PTO 12w maternity 12w paternity

  • Manage a portfolio of small to mid-sized accounts to ensure successful adoption, engagement, and renewal.
  • Monitor customer health metrics to identify renewal risks early and take corrective action.
  • Identify and qualify potential expansion opportunities within assigned accounts.

Cordance accelerates the growth of vertically focused B2B SaaS companies through acquisition and long-term tactical and financial guidance. They are experienced operators and subject-matter experts with a passion for software and building businesses.

US

  • Contact borrowers via phone and email to facilitate the loan application process.
  • Collect required documents from customers during the application and move the transaction through the underwriting process.
  • Utilize strong communication and critical thinking skills to quickly engage borrowers and drive the transaction to close in 1 to 2 calls.

Achieve is a digital personal finance company that helps people move from struggling to thriving by providing innovative, personalized financial solutions. They have over 2,500 employees mainly working hybrid jobs, with some remote opportunities available in the United States, with hubs in Arizona, California, and Texas.

US

  • Schedule appointments with prospects for the sales team in a call center environment.
  • Follow up on leads to nurture them through the sales process.
  • Convert inbound and outbound calls into scheduled appointments.

Stronghouse focuses on customer experience. Details regarding company size and culture were not provided within the job description.