Generate and work leads through prospecting and cold calling.
Identify customer needs and demonstrate the value of products and services.
Devise creative sales approaches and close deals successfully.
Jobgether is a platform that helps connect job seekers with companies. We use an AI-powered matching process to ensure applications are reviewed quickly and fairly.
Become a trusted advisor to customers and own the success of the partnership.
Help demonstrate the value for our customers and be their go-to contact.
Advocate and facilitate successful customer outcomes throughout the broader Asset Watch organization.
AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience. They are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal.
Consult and enroll clients into debt relief programs.
Document client discussions using Salesforce.
Meet performance criteria and adhere to company policies.
National Debt Relief, founded in 2009, aims to help consumers deal with overwhelming debt. They are a trusted debt relief provider, having assisted over 450,000 people settle over $10 billion of debt, empowering them toward financial stability.
Manage leads from qualification to close to delivery of service.
Apply consultative sales techniques (including SPIN) to uncover needs and build value.
Build rapport and trust with customers by understanding their personal goals and property challenges.
Ergeon is a tech-powered outdoor living and construction company serving 40% of U.S. households. With over 350+ people in 40+ countries, they have completed 20,000+ home improvement projects and have a stellar Net Promoter Score (NPS) of 73.
Take inbound customer cancellation calls and retain them as an Aura customer
Make daily outbound calls to existing Aura customers with failed subscription payments
Proactively improve knowledge of industry best practices and recent events to ensure you are a trusted resource for customers
Aura is dedicated to creating a safer internet. They offer a suite of intelligent digital safety products, protecting millions of customers from digital threats. They have over 400 employees worldwide and are guided by experienced leaders, successfully growing startups into multi-billion dollar organizations.
Handles customer calls/correspondence for service, scheduling, and billing inquiries.
Identifies customer needs and offers products to close sells and generate revenue and commissions.
Communicates with branch personnel to resolve service and scheduling issues.
Terminix has been an industry leader in pest control since 1927. They offer insect and rodent control, insulation, wildlife control, and specialized home protection services.
Develop and nurture relationships with selected accounts.
Be a trusted advisor and expert in DemandFactor offerings.
Manage documentation and address options and integrations from proposal to delivery.
DemandFactor focuses on building strong customer relationships and ensuring clients have a great experience with successful campaigns. They foster growth through excellent campaign leads and great customer service.
Outbound calls, calling members to inform them of their Specialist Management Solutions benefits and act as a care guide on behalf of the customer helping them receive treatment from a network of high-quality surgeons
Receive inbound calls from members to educate them on their Specialist Management Solutions benefits and provide guidance with appointment scheduling
Assist in the coordination of care across a variety of settings, while maintaining strict confidentiality and the highest level of professionalism
Lantern is a specialty care platform connecting people with the best care when they need it most. They curate a Network of Excellence comprised of the nation’s top specialists for surgery, cancer care, infusions and more, delivering excellent care with significant cost savings to employers and their workforces.
Help and support family caregivers through quality conversations and customer service experiences.
Answer phones and assist customers with order placement, product questions and guidance, and returns.
Build customer relationships based on trust, kindness, and reliability.
Carewell is dedicated to providing the most trusted and reputable retail source for caregiving products. Our team is committed to being architects of our own success, striving to improve our teams, partnerships, and solutions to ensure impact and simplicity.
Establish, develop, and maintain positive business and customer relationships
Present, promote, and sell products/services using solid arguments to existing and prospective customers
Reach out to customer leads through cold calling to meet company targets
Tactacam is a leading innovator in outdoor and action camera technology, dedicated to providing high-quality products that enhance the outdoor experience. With over 1,000,000 active customers, they continue to push the boundaries of technology, design, and functionality.
Offers solutions that aid and facilitate a unique customer service experience.
Answers and places calls in a professional manner.
Copart, Inc. is a technology leader and the premier online vehicle auction platform globally. With over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries and believes in providing an unmatched experience.
Maintain customer relationships, network, and implement success programs.
Contribute to sales, onboard and train clients, and minimize churn.
Improve customer experience through product support and handling customer complaints.
Thoropass combines simple software with expert guidance to help SaaS companies manage security compliance, security audits, and enterprise procurement security diligence. They are a rapidly expanding team based in New York, that values collaboration and innovation.
Educate and support customers requesting to cancel their policy by delivering exceptional service through inbound calls and email.
Manage high call volumes while balancing empathy, efficiency, and productivity under tight deadlines.
De-escalate challenging situations with empathy and professionalism, using strong communication skills while embodying Trupanion’s core values.
Trupanion is a leading provider of medical insurance for cats and dogs in North America with a mission to help loving, responsible pet owners budget and care for their pets. They offer a collaborative pet-friendly environment where everyone is encouraged to be themselves.
Field 30-40 inbound calls per day requiring active listening and documenting customer details.
Quickly understand and analyze customer needs to provide logical solutions.
Explain DDC’s products and services in a professional manner via phone, email, text message, or chat.
Eurofins Scientific is an international life sciences company, providing analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. In over just 30 years, Eurofins has grown to 55,000 staff across a decentralized network of 900 laboratories in over 50 countries.
Create interest in reverse mortgage program and qualify customers.
Transfer interested customers to sales team and update the CRM.
Longbridge helps seniors unlock the power of their home equity. As a leading provider of home equity solutions, they're committed to helping older homeowners make the most of their assets. They have been named a Great Place to Work® three years in a row.
Conducting targeted outbound prospecting activities to identify and engage potential customers.
Qualifying leads based on established criteria to ensure alignment with the company's target customer profile.
Maintaining accurate and up-to-date records of prospect interactions in the Customer Relationship Management (CRM) system.
Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. They empower hundreds of brands to optimize customer journeys with a unified platform providing continuous testing and monitoring across various channels. They value diversity, equity, inclusion, and belonging.
Educate and support customers requesting to cancel their policy by delivering exceptional service.
Manage call volumes while balancing empathy, efficiency, and productivity under deadlines.
Provide outstanding customer support by active listening, investigating concerns and solution-oriented action.
Trupanion is a leading provider of medical insurance for cats and dogs in North America. They aim to help loving, responsible pet owners budget and care for their pets in a collaborative pet-friendly environment where everyone is encouraged to be themselves.
Manage and resolve assigned tickets related to customer sentiment, churn risk, and account health.
Proactively monitor accounts to identify risks and implement mitigation strategies to drive retention and customer success.
Dutchie is a technology platform that powers dispensary operations and provides consumers with safe access to cannabis. They have raised over $600M in funding and are backed by investors such as D1 Capital Partners, Tiger Global, and Howard Schultz.
Lead a team of Customer Success Managers to achieve targets for retention and engagement for home care agencies.
Build and maintain strong relationships with agency partners, serving as their main point of contact.
Analyze data and develop reports to track progress and identify areas for improvement.
A Place for Mom is the leading platform guiding families through every stage of the aging journey by simplifying the senior care search. With over 15,000 senior living communities and home care agencies, APFM has helped millions of families find care since 2000 and employees live the company values every day.