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As a Customer Success Manager:
- Support Account Managers by aligning on account strategy, renewals, and growth opportunities.
- Manage and resolve tickets related to customer sentiment and churn risk.
- Coordinate with Product, Support, Sales, and Implementation teams.
What You Bring:
- 3-5 years of experience in Customer Success or Account Management.
- Strong technical aptitude and problem-solving skills.
- Excellent communication and project management abilities.
You’ll Get:
- Full medical benefits including dental and vision plans.
- Equity packages in the form of stock options.
- Technology allowance
Dutchie
Dutchie is a technology platform that powers dispensary operations and provides consumers with safe access to cannabis. They have raised over $600M in funding and are backed by investors such as D1 Capital Partners, Tiger Global, and Howard Schultz.