Source Job

US

  • Own the end-to-end redemption and fulfillment process, from order intake to delivery, managing vendors and SLAs.
  • Shape the product catalog and merchandising strategy, sourcing items and negotiating vendor partnerships.
  • Partner with cross-functional teams to build scalable operations and track key performance metrics.

E-commerce Operations Merchandising Vendor Management Negotiation Analytical Thinking

4 jobs similar to Head of Fulfillment and Merchandising US Operations

Jobs ranked by similarity.

US

  • Own the end-to-end redemption pipeline from order intake to delivery, including vendor routing, shipping, tracking, and exceptions.
  • Manage the Boxes catalog, source new items and categories, and negotiate with fulfillment vendors against SLAs.
  • Build and lead a lean team, publish weekly KPI reports, and partner cross-functionally with CS, Product, Engineering, Risk, and Finance.

ARB Interactive is the team behind Modo Casino, one of the top Social+ platforms in the US. Founded in 2022, the company has grown to nearly 200 team members and was named one of LinkedIn's 2025 Top 50 Startups; its culture is collaborative, curious, and full of laughter.

US

  • Own the day-to-day performance and functionality of a fast-growing beauty ecommerce site.
  • Combine hands-on Shopify management with strategic merchandising and site optimization.
  • Collaborate with marketing, creative, customer experience, product, engineering, and external partners.

They operate a fast-growing beauty ecommerce site. The company is a collaborative, fast-paced environment with opportunities for broad ownership and cross-functional impact.

Europe

  • Oversee day-to-day operations across a growing DTC eCommerce business, including supply chain, inventory, fulfillment, and customer service.
  • Develop and implement scalable SOPs, workflows, and KPIs to improve efficiency, accountability, and operational performance.
  • Work closely with founders and lead cross-functional projects to translate strategic priorities into measurable results.

This partner company is a growing direct-to-consumer eCommerce business focused on scaling physical products across multiple operational functions. It operates with a founder-led, hands-on culture that values autonomy, collaboration, and building scalable systems for sustainable growth.

$115,496–$192,493/yr
US Unlimited PTO

  • Manage and scale ShipBob's most strategic merchant partnerships as the program lead.
  • Partner with fulfillment center teams to ensure SLAs, escalations, and process improvements are handled with speed and accountability.
  • Lead cross-functional initiatives and serve as a trusted advisor to executive stakeholders, driving growth and operational performance.

ShipBob is a leading global supply chain and fulfillment technology platform for SMB and mid-market ecommerce merchants, providing access to best-in-class fulfillment capabilities. Backed by prominent investors, it is one of the fastest-growing tech companies in Chicago with a high-performance culture focused on ownership and collaboration.