Source Job

• Lead growth optimizations and strategic relationship management for Extend's largest omnichannel merchants.
• Monitor program performance and leverage data to identify opportunities for measurable ROI and sustainable growth.
• Drive go-to-market strategies and collaborate with cross-functional teams to support merchant growth and adoption of new features.

Extend provides AI-driven solutions to enhance post-purchase experiences for retailers, focusing on customer satisfaction and revenue growth. They work with over 1,000 merchant partners across multiple industries and are backed by prominent technology investors, fostering a collaborative and supportive culture.

• Manage a portfolio of last-mile, logistics, and warehousing client accounts, building long-term relationships.
• Act as primary point of contact for staffing planning, escalations, and account strategy.
• Drive retention and growth by identifying upsell opportunities and ensuring timely shift fulfillment.

WorkWhile matches hourly workers with shifts that fit their skills and lives, aiming to disrupt the $650 billion staffing market. Backed by Khosla Ventures and recognized for 10x growth, it has a mission-driven, supportive culture.

• Manage primary relationships with strategic customer accounts, developing account plans for long-term growth.
• Act as client advocate, building cross-functional relationships and leading strategic business reviews.
• Own budgeting, forecasting, revenue projections, and contract negotiations for the account portfolio.

Flexe is a technology company transforming the logistics industry with cloud-based flexible warehousing solutions. Founded in 2013 and headquartered in Seattle, the company connects 1300+ warehouse operators to serve Fortune 500 retailers and brands.

• Coordinate daily with 3PF warehouse leads and the Sr. Director of 3rd Party Fulfillment on shipments to fulfillment centers.
• Create and track shipments in company software and Amazon Seller Central, resolving inventory discrepancies and filing recovery cases.
• Maintain tracking forms in Google Workspace and prepare accurate Excel reports to support departmental operations.

This client is a Dallas-based company selling pool products online via its own websites, Amazon, and other US marketplaces. They also operate logistics, distribution, and third-party fulfillment to support their eCommerce business.

• Manage key client relationships, develop business plans, and drive account profitability and growth.
• Resolve client issues, negotiate contracts, and collaborate with internal teams to meet client needs.
• Lead business reviews, present performance reports, and analyze data to identify trends and solutions.

Flexe is a technology company that provides flexible warehousing and logistics solutions, transforming the $1.5T logistics industry with its cloud-based platform. Founded in 2013 and headquartered in Seattle, they serve Fortune 500 companies with a network of over 1300 warehouse operators and a team of logistics experts.

• Manage the customer service team, handle escalations, refunds, and improve SOPs and FAQs.
• Oversee inventory levels, restock forecasts, logistics, and factory coordination.
• Maintain the Shopify store, update SKUs, manage Notion, and report weekly KPIs.

Wing Assistant is a one-stop shop helping companies build world-class teams and automate operations. The company fosters an inclusive, supportive culture with fully remote roles and opportunities for growth.

• Drive adoption and value realization for enterprise customers through executive partnerships and governance.
• Build customized success plans, track KPIs, and mitigate risk to ensure renewal readiness.
• Identify and qualify expansion opportunities with Sales while aligning solutions to business objectives.

Kinaxis is a global leader in supply chain orchestration, offering an AI-infused platform that powers end-to-end visibility. With over 2,000 employees and offices worldwide, it is an award-winning, collaborative workplace focused on customers and innovation.

• Own end-to-end lifecycle for top-tier partner accounts, from onboarding through renewal and expansion.
• Build and execute multi-year strategic partner plans aligned with partner business objectives.
• Drive expansion and upsell opportunities while proactively identifying partner health risks and expansion signals.

Strive Pharmacy is a personalized compounding pharmacy that prepares medications tailored to each patient's specific needs. The company is a growing, collaborative team focused on putting the human element at the center of care and supporting employees' personal and professional growth.

• Develop and own partner strategy with global systems integrators and consultancies.
• Drive partner-sourced and influenced pipeline, converting relationships into revenue.
• Build partner go-to-market motions from scratch, including enablement and co-sell processes.

Mirakl is a marketplace platform provider that helps businesses launch and scale online marketplaces, dropship, and retail media. Founded in 2012, the company has over 750 employees across nine global offices and values collaboration, action, and client success.

• Lead two high-impact technology initiatives: an AI/data platform implementation and a large-scale ecommerce launch.
• Manage external vendors, timelines, dependencies, risks, and stakeholder alignment across teams.
• Drive ecommerce launch readiness with hands-on Shopify expertise, UAT, and go-live coordination.

Truelogic is a nearshore staff augmentation provider in New York delivering technology solutions to companies of all sizes. Their 600+ tech professionals in Latin America drive digital transformation with a culture that values expertise and autonomy.

• Own the day-to-day operations for 15-20 locations, ensuring site processes run smoothly, efficiently, and safely.
• Design and execute process improvement projects to drive operational efficiencies and improve service quality.
• Work cross-functionally with central teams to ensure customers get the best experience on every order.

DoorDash is a technology and logistics company that empowers local economies by enabling door-to-door delivery of food, goods, and more. The company is growing rapidly and offers a fast-paced, inclusive culture with comprehensive benefits and a focus on employee well-being.

• Lead international operations strategy across all non-US markets, including fulfillment, freight, duties, and returns.
• Manage 3PL, freight, and carrier partners to optimize speed, cost, and customer experience.
• Own compliance, landed cost modeling, and cross-functional alignment to drive profitable growth and market expansion.

Comfrt is a fast-growing direct-to-consumer brand blending mental wellness, inclusivity, and elevated comfort into its clothing. The company is purpose-driven, building a supportive community where everyone feels supported and seen, with a fully remote and collaborative culture.

• Manage mid-tier retail accounts and oversee program operations, including product setup, testing, and merchandising coordination.
• Collaborate with cross-functional teams and partners to execute omnichannel sales initiatives and resolve challenges.
• Analyze data to support client meetings, manage promotional program fulfillment, and travel up to 10%.

Blackhawk Network provides branded payment solutions, including gift cards, egifts, corporate payouts, and rewards, through a global platform. The company's network spans more than 400,000 consumer touchpoints, and it emphasizes diversity, continuous learning, and AI integration.

• Build and own the Account Management function for LCSP, including partner health, performance incentives, and scaling strategies.
• Oversee entrepreneur onboarding and sales, designing processes that scale without breaking.
• Act as the primary DoorDash counterpart for LCSP partners, unblocking via cross-functional collaboration.

DoorDash is a technology and logistics company that connects customers with local businesses through on-demand delivery. It is a large, rapidly growing company that values diversity, innovation, and comprehensive employee well-being.

• Manage pricing by uploading supplier price lists and competitor mappings into ERP and store systems.
• Support product sourcing by identifying unassigned SKUs and adding new supplier partners.
• Coordinate logistics and freight with carriers, track ETAs, and resolve shipping issues.

Wing is on a mission to redefine the future of work by providing companies with world-class remote teams and automated operations. It offers a supportive, inclusive, and fun culture with opportunities for growth and upskilling.

• Build strategic relationships with enterprise customers to drive adoption, retention, and growth.
• Facilitate quarterly Executive Business Reviews to track goals, progress, and opportunities.
• Identify and develop upsell opportunities while advocating for customer needs cross-departmentally.

FourKites is the leader in AI-driven supply chain transformation for global enterprises, turning supply chain data into automated action. They process over 3.2 million supply chain events daily and help 1,600+ global brands prevent disruptions and optimize performance.

• Manage customer orders end-to-end, coordinating shipments, documentation, and carrier schedules.
• Prepare and review export documents including BOLs, Commercial Invoices, and Packing Lists.
• Resolve operational issues and keep customers, carriers, and warehouses aligned on shipment visibility.

The company is looking for an operations professional to coordinate complex international shipments, customer orders, and export documentation for a global supply chain environment. It is a fully remote, international team that values attention to detail, proactive problem-solving, and independent collaboration.

• Own day-to-day administration of the Shopify storefront including product setup, PDPs, collections, and site content.
• Configure and launch new products, bundles, subscriptions, and promotions to support campaigns.
• Manage navigation, search, onsite merchandising, and coordinate homepage updates.

The company is a fast-growing direct-to-consumer health and wellness brand seeking to bring more rigor and speed to its Shopify storefront. The culture emphasizes ownership, cross-functional collaboration, and keeping the site launch-ready at all times.

• Own the customer journey from kick-off to ongoing value realization, ensuring customers achieve meaningful outcomes.
• Build trusted relationships with stakeholders ranging from engineers to C-level executives and lead effective QBRs and EBRs.
• Identify risks, advocate for customer needs, and provide proactive strategic recommendations using customer insights and ecommerce best practices.

Constructor.io powers product search and discovery for some of the largest retailers in the world, serving billions of requests weekly. They are a passionate team of technologists who value empathy, openness, curiosity, and continuous improvement, and are approximately doubling year over year despite market slowdowns.

• Lead program management across Alma projects: planning, timelines, stakeholder alignment, and follow-through.
• Flex across initiatives as priorities shift, bringing structure to ambiguous workstreams.
• Drive clarity on priorities and risks, improving processes for visibility and execution.

Alma simplifies access to high-quality, affordable mental health care by making it easy for therapists to accept insurance and offer in-network care. With over 20,000 therapists in its network across all 50 states, Alma supports providers with tools to grow their practices sustainably.