Manage key client relationships, develop business plans, and drive account profitability and growth.
Resolve client issues, negotiate contracts, and collaborate with internal teams to meet client needs.
Lead business reviews, present performance reports, and analyze data to identify trends and solutions.
Flexe is a technology company that provides flexible warehousing and logistics solutions, transforming the $1.5T logistics industry with its cloud-based platform. Founded in 2013 and headquartered in Seattle, they serve Fortune 500 companies with a network of over 1300 warehouse operators and a team of logistics experts.
Manage complex customer and operational cases to ensure efficient order movement from scheduling through final delivery or return.
Coordinate with Customer Experience, Supply Planning, Warehousing, logistics partners, and external carriers to resolve exceptions quickly.
Proactively identify recurring issues, investigate root causes, and implement practical improvements to logistics workflows.
The partner company operates in logistics and supply chain management, supporting high-volume delivery, return, and replacement operations across the US and Canada. The work environment is fully remote, with a focus on operational excellence and cross-functional collaboration.
Lead daily After Hours operations, managing workload, queues, service levels, staffing, and escalations.
Coach and develop a high-performing Account Management team, driving accountability and engagement.
Use data and metrics to improve workflows, efficiency, and service quality while partnering with day and international teams.
Uber Freight helps companies move goods reliably and efficiently using technology, people, and transportation capacity. The company works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight, fostering a culture of ownership, adaptability, and customer service.
Manage primary relationships with strategic customer accounts, developing account plans for long-term growth.
Act as client advocate, building cross-functional relationships and leading strategic business reviews.
Own budgeting, forecasting, revenue projections, and contract negotiations for the account portfolio.
Flexe is a technology company transforming the logistics industry with cloud-based flexible warehousing solutions. Founded in 2013 and headquartered in Seattle, the company connects 1300+ warehouse operators to serve Fortune 500 retailers and brands.
Monitor inventory for cardiac and pulmonary rehab devices, ensuring adequate stock levels across programs.
Serve as the point of contact for patients experiencing lost items, damaged items, delivery delays, or billing issues.
Investigate and resolve delivery and shipping issues in coordination with carrier partners and warehouse ops.
Carda Health is building the world's first patient-centered virtual heart and lung platform, starting with cardiac and pulmonary rehab. Backed by top investors, we are a team of clinicians, mathematicians, entrepreneurs, and engineers using technology and data to transform healthcare.
Own the day-to-day operations for 15-20 locations, ensuring site processes run smoothly, efficiently, and safely.
Design and execute process improvement projects to drive operational efficiencies and improve service quality.
Work cross-functionally with central teams to ensure customers get the best experience on every order.
DoorDash is a technology and logistics company that empowers local economies by enabling door-to-door delivery of food, goods, and more. The company is growing rapidly and offers a fast-paced, inclusive culture with comprehensive benefits and a focus on employee well-being.
Coordinate daily with 3PF warehouse leads and the Sr. Director of 3rd Party Fulfillment on shipments to fulfillment centers.
Create and track shipments in company software and Amazon Seller Central, resolving inventory discrepancies and filing recovery cases.
Maintain tracking forms in Google Workspace and prepare accurate Excel reports to support departmental operations.
This client is a Dallas-based company selling pool products online via its own websites, Amazon, and other US marketplaces. They also operate logistics, distribution, and third-party fulfillment to support their eCommerce business.
Coordinate supply chain from sourcing through production and fulfillment.
Manage purchase orders, customs docs, and ocean/air freight.
Proactively track shipments and resolve issues across time zones.
U.S.-based CPG and manufacturing business scaling quickly. They value direct communication, adaptability, and proactive problem-solving in a fast-paced, remote-first environment.
Support day-to-day logistics and fulfillment operations, including customer pickup coordination and LTL freight booking.
Manage shipping documents, track shipments, and maintain accurate records in systems like NetSuite and 3PL portals.
Assist with reporting, data analysis, and process improvement to ensure efficient order fulfillment and transportation.
Chomps is America's fastest-growing meat snack brand, offering healthy protein snacks made from grass-fed beef and other quality meats. As a minority-owned, family-operated, B Corp-certified business, they focus on thoughtful sourcing and have a flexible, growth-oriented culture.
Proactively call new prospects and existing customers to uncover freight opportunities and build relationships quickly.
Re-engage inactive accounts, qualify shipment details, and maintain accurate pipeline in the CRM.
Partner with sales, pricing, and operations to convert qualified leads into active business.
Cargomatic is the #1 technology platform and digital marketplace for local trucking, connecting shippers and commercial truck drivers with mobile technology. We are a rapidly growing company with a collaborative, people-first culture focused on safety, compliance, and continuous improvement.
Use LinkedIn and other channels to identify and connect with potential logistics clients.
Build and manage a pipeline of prospects through outreach, lead generation, and appointment setting.
Maintain accurate CRM records and collaborate with operations for new client onboarding.
OurAssistants connects logistics, property management, and service-based businesses with top-tier virtual professionals. We are committed to supporting our clients' operations while creating a growth-focused, remote-friendly work environment for our team members.
Manage and grow a $40-$60M book of business by retaining existing customers and developing new business.
Build strong customer relationships and serve as a trusted advisor to national accounts.
Develop and execute account plans, coordinate quarterly business reviews, and track sales activities in CRM.
Travel 30-50% nationally for customer visits and industry events.
48forty Solutions is the largest pallet management services company in North America, providing end-to-end pallet solutions including supply, retrieval, on-site services, reverse logistics, and packaging materials. We are a large organization with a strong focus on our workforce and offer a collaborative team environment.
Manage customer orders end-to-end, coordinating shipments, documentation, and carrier schedules.
Prepare and review export documents including BOLs, Commercial Invoices, and Packing Lists.
Resolve operational issues and keep customers, carriers, and warehouses aligned on shipment visibility.
The company is looking for an operations professional to coordinate complex international shipments, customer orders, and export documentation for a global supply chain environment. It is a fully remote, international team that values attention to detail, proactive problem-solving, and independent collaboration.
Coordinate truck and multimodal shipments for customers throughout Canada and the U.S., including order processing, carrier arrangements, and shipment follow-up.
Source, qualify, and maintain relationships with third-party carriers to ensure competitive pricing, reliable service, and regulatory compliance.
Negotiate freight rates, monitor service levels and costs, and resolve transportation issues to support profitability and customer satisfaction.
Arrow Transportation Systems Inc. is an industry-leading transportation, distribution, and materials handling organization providing service-focused solutions throughout Canada and the U.S. With over 100 years in business, it combines the stability of a long-established company with an innovative, entrepreneurial culture.
Process orders for rebuildable components and cores leaving and returning to site.
Track component rebuilds and warranty claims, and follow up with suppliers for expedited delivery.
Maintain accurate records, convert requisitions to purchase orders, and collaborate with warehouse and vendors.
Dexterra Group is a publicly traded company (TSX:DXT) that creates and manages built assets and infrastructure for North American clients. Certified as a Great Place to Work, it offers a culture promoting stability, diversity, inclusion, and work-life balance.
Serve as a primary point of contact for routine client needs and manage day-to-day account administration.
Partner with Project Management to ensure accurate scopes, timelines, and deliverables while flagging risks early.
Support planning and execution of media and marketing deliverables and build strong client relationships.
Underscore Marketing is a woman-owned, independent agency specializing in life sciences, helping clients gain a competitive edge through data-driven strategies. The team of media, strategy, and analytics experts thrives on collaboration and results.