Source Job

• Build and own the Account Management function for LCSP, including partner health, performance incentives, and scaling strategies.
• Oversee entrepreneur onboarding and sales, designing processes that scale without breaking.
• Act as the primary DoorDash counterpart for LCSP partners, unblocking via cross-functional collaboration.

DoorDash is a technology and logistics company that connects customers with local businesses through on-demand delivery. It is a large, rapidly growing company that values diversity, innovation, and comprehensive employee well-being.

• Own a set of products within DoorDash's Digital Ordering suite end-to-end, setting strategy, KPIs, and priorities.
• Lead cross-functional teams across Product, Engineering, Analytics, Sales, and Marketing through influence.
• Drive experiments, data analysis, and merchant insights to scale products and grow revenue.

DoorDash is a technology and logistics company that connects people with delivery and local commerce. It is a fast-growing company that values diversity, inclusion, and employee well-being.

• Manage complex customer and operational cases to ensure efficient order movement from scheduling through final delivery or return.
• Coordinate with Customer Experience, Supply Planning, Warehousing, logistics partners, and external carriers to resolve exceptions quickly.
• Proactively identify recurring issues, investigate root causes, and implement practical improvements to logistics workflows.

The partner company operates in logistics and supply chain management, supporting high-volume delivery, return, and replacement operations across the US and Canada. The work environment is fully remote, with a focus on operational excellence and cross-functional collaboration.

• Manage $10M-$15M revenue across an assigned area, overseeing Operations Managers and On-Site Coordinators.
• Meet quarterly with customers, monitor KPIs, and resolve service issues to ensure expectations are exceeded.
• Drive gross margin, monitor Independent Contractor compliance, and develop direct reports into leaders.

USPack is a leading logistics provider customized for same-day delivery, helping brands and businesses win in the delivery economy. They invest in employees, foster an inclusive culture with growth opportunities, and emphasize collaboration, integrity, and innovation.

• Own end-to-end marketplace performance for assigned client programs, including SLA attainment, clinician pay cost, and roster health.
• Lead cross-functional projects that shape scaling strategies, from stabilizing rosters through demand volatility to launching new client programs.
• Drive data-driven decisions using SQL, Looker, and Excel to optimize staffing, cost, and real-time response playbooks.

Wheel is evolving the traditional care ecosystem by equipping innovative companies with a premier platform to deliver high-quality virtual care at scale. We are a fast-growing telehealth company that values innovation, collaboration, and operational excellence.

• Support day-to-day logistics and fulfillment operations, including customer pickup coordination and LTL freight booking.
• Manage shipping documents, track shipments, and maintain accurate records in systems like NetSuite and 3PL portals.
• Assist with reporting, data analysis, and process improvement to ensure efficient order fulfillment and transportation.

Chomps is America's fastest-growing meat snack brand, offering healthy protein snacks made from grass-fed beef and other quality meats. As a minority-owned, family-operated, B Corp-certified business, they focus on thoughtful sourcing and have a flexible, growth-oriented culture.

• Coordinate daily with 3PF warehouse leads and the Sr. Director of 3rd Party Fulfillment on shipments to fulfillment centers.
• Create and track shipments in company software and Amazon Seller Central, resolving inventory discrepancies and filing recovery cases.
• Maintain tracking forms in Google Workspace and prepare accurate Excel reports to support departmental operations.

This client is a Dallas-based company selling pool products online via its own websites, Amazon, and other US marketplaces. They also operate logistics, distribution, and third-party fulfillment to support their eCommerce business.

• Lead daily After Hours operations, managing workload, queues, service levels, staffing, and escalations.
• Coach and develop a high-performing Account Management team, driving accountability and engagement.
• Use data and metrics to improve workflows, efficiency, and service quality while partnering with day and international teams.

Uber Freight helps companies move goods reliably and efficiently using technology, people, and transportation capacity. The company works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight, fostering a culture of ownership, adaptability, and customer service.

• Own the strategy and day-to-day operations of the fulfillment engine, managing the full partner lifecycle for dispatch and self-delivery networks.
• Drive growth-oriented performance through accountability frameworks, data optimization, and commercial negotiations with delivery partners.
• Collaborate cross-functionally to shape platform capabilities and ensure reliable, premium delivery experiences for customers and partners.

ezCater is the #1 food tech platform for workplaces in the US, making it easy for any organization to manage its food needs and order from over 125,000 restaurants nationwide. With 24/7 service and business-grade reliability, ezCater values work/life harmony and provides a high-performing, innovative environment with passionate colleagues.

• Support growth and daily performance across priority Last Mile platforms by tracking performance and identifying opportunities.
• Analyze platform, campaign, and category data to build dashboards, scorecards, and insights.
• Coordinate promotional, media, and merchandising initiatives with cross-functional teams to drive results.

The company is a consumer packaged goods organization focused on eCommerce and omnichannel growth across major last mile delivery platforms. It operates with a collaborative, fast-moving culture that values data-driven decision-making, ownership, and cross-functional teamwork.

• Own a domain of company performance, from diagnosis and strategy to execution and measurable results.
• Lead and develop a team of three to four, building management systems and operating cadences.
• Partner with executives and cross-functional teams to drive strategic initiatives and AI investments.

The company operates at the intersection of strategy, operations, product, data, and technology, delivering measurable business outcomes. It is a mission-driven, remote-first organization with a focus on professional growth and direct executive exposure.

• Provide high-quality customer support to members, addressing inquiries and service needs.
• Coordinate food delivery operations and ensure accurate, timely order fulfillment.
• Investigate and resolve order fulfillment issues and identify process improvements.

The company provides meal-delivery and food support programs for members in need, ensuring accurate and timely food deliveries. It operates with a remote-first culture focused on compassionate service and continuous process improvement.

• Own defined Success Operations programs including customer recovery, cross-sell, and AI-enabled call center operations, setting goals and managing performance.
• Analyze conversion, retention, revenue, and cost data, turning findings into clear recommendations.
• Improve operational workflows by documenting processes, coordinating cross-functionally, and implementing automation where applicable.

Thumbtack helps millions of people confidently care for their homes through a one-stop app for repairs, maintenance, and improvements. With a community of 300,000 local service businesses, they combine personalized guidance and AI tools to serve homeowners across the U.S.