Own the core cashback process and ensure millions of users get rewarded accurately.
Analyse transaction data, build dashboards, and spot silent breakages before they erode trust.
Design merchant setups and fix issues using AI, internal tools, and outsourced teams.
Joko is an AI shopping app helping consumers save money with cashback, coupons, and price alerts. Founded in Paris, it's a certified B Corp with 120+ talents across Paris, Barcelona, and New York, scaling globally after reaching profitability.
Manage and scale ShipBob's most strategic merchant partnerships as the program lead.
Partner with fulfillment center teams to ensure SLAs, escalations, and process improvements are handled with speed and accountability.
Lead cross-functional initiatives and serve as a trusted advisor to executive stakeholders, driving growth and operational performance.
ShipBob is a leading global supply chain and fulfillment technology platform for SMB and mid-market ecommerce merchants, providing access to best-in-class fulfillment capabilities. Backed by prominent investors, it is one of the fastest-growing tech companies in Chicago with a high-performance culture focused on ownership and collaboration.
Lead customer support across email, chat, and phone, managing a team of 13+ to achieve service targets.
Drive AI and automation strategy to scale support without proportional headcount growth.
Oversee fulfillment, returns, and post-purchase performance, cross-functionally with warehouse and operations.
This company is a high-growth DTC ecommerce business focused on physical products. They operate fully remotely with a team of over 13 in customer experience and fulfillment, emphasizing automation and operational excellence.
Set assortment strategy, own SKU productivity, and define the brand's merchandising point of view to ensure a curated, not aggregated, assortment.
Negotiate vendor partnerships, manage commercial agreements, and hold partners to service-level commitments with scorecards.
Own gross margin, pricing strategy, and promotional calendar, leveraging AI-enabled workflows to automate analysis and drive decisions.
We are an AI-native holding company that re-engineers omnichannel retail by acquiring and transforming iconic brands. With $1B+ in revenue across 13 brands and a lean, fast-moving team, we value ownership and direct impact.
Own the day-to-day performance and functionality of a fast-growing beauty ecommerce site.
Combine hands-on Shopify management with strategic merchandising and site optimization.
Collaborate with marketing, creative, customer experience, product, engineering, and external partners.
They operate a fast-growing beauty ecommerce site. The company is a collaborative, fast-paced environment with opportunities for broad ownership and cross-functional impact.
Manage end-to-end replenishment for assigned categories, generating purchase orders based on demand, inventory, and vendor lead times.
Optimize inventory by maintaining reorder points, safety stock, and monitoring in-stock rates, weeks of supply, and sell-through.
Run weekly exception reporting and partner with vendors to resolve stockout risks and improve fill-rate performance.
Backcountry is an outdoor gear retailer that celebrates adventure and an active lifestyle. It fosters a culture of recognition, wellbeing, and connection, with a lean team where employees take ownership and move fast.
Own Marketplace campaigns from booking to delivery across verticals, seasonal, and self-serve campaigns.
Build campaigns in internal CMS and Braze, including collection pages, entry points, and A/B test setups.
Monitor pacing, flag risks early, and run post-campaign reviews to continuously improve.
Propel builds technology that strengthens the social safety net, helping 5M+ Americans manage benefits like SNAP. It's a high-growth, for-profit startup with a fun, caring, remote-friendly culture.
Support growth and daily performance across priority Last Mile platforms by tracking performance and identifying opportunities.
Analyze platform, campaign, and category data to build dashboards, scorecards, and insights.
Coordinate promotional, media, and merchandising initiatives with cross-functional teams to drive results.
The company is a consumer packaged goods organization focused on eCommerce and omnichannel growth across major last mile delivery platforms. It operates with a collaborative, fast-moving culture that values data-driven decision-making, ownership, and cross-functional teamwork.
Oversee day-to-day operations across a growing DTC eCommerce business, including supply chain, inventory, fulfillment, and customer service.
Develop and implement scalable SOPs, workflows, and KPIs to improve efficiency, accountability, and operational performance.
Work closely with founders and lead cross-functional projects to translate strategic priorities into measurable results.
This partner company is a growing direct-to-consumer eCommerce business focused on scaling physical products across multiple operational functions. It operates with a founder-led, hands-on culture that values autonomy, collaboration, and building scalable systems for sustainable growth.
Monitor partner performance against key metrics and investigate deviations to ensure SLA adherence.
Build and maintain scorecards and dashboards for real-time and historical visibility into partner health.
Support dispute, credit, and escalation workflows with data-driven analysis and cross-functional collaboration.
Super.com is a high-growth tech company that helps maximize lives for customers and employees. We care about our people, take career progression seriously, and offer a remote-first culture.
Own the procurement lifecycle from intake triage and sourcing through purchase orders, vendor onboarding, and invoice matching.
Run sourcing events from scoping through award, including vendor evaluations, RFx execution, and renewals.
Use AI as the starting point for recurring procurement work including contract summarization, spend analysis, and stakeholder communications.
Rithum is the world's most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV.
Lead daily After Hours operations, managing workload, queues, service levels, staffing, and escalations.
Coach and develop a high-performing Account Management team, driving accountability and engagement.
Use data and metrics to improve workflows, efficiency, and service quality while partnering with day and international teams.
Uber Freight helps companies move goods reliably and efficiently using technology, people, and transportation capacity. The company works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight, fostering a culture of ownership, adaptability, and customer service.
Own merchandising, brand positioning, pricing, and new product development across a multi-brand DTC portfolio.
Build and scale a disciplined, analytics-driven merchandising organization with clear decision rights and cadence.
Partner with Data, Marketing, Digital Product, Finance, and Operations to drive margin, conversion, and catalog quality.
Ashley Digital is the e-commerce and direct-to-consumer arm of Ashley Furniture Industries, operating sleep and home brands like Nectar, DreamCloud, and Newton Baby. It is a fast-moving, collaborative team at the intersection of retail and digital innovation, backed by the stability of the world's largest home furnishings manufacturer.
Manage carrier and driver relationships, ensuring operational escalations and delivery exceptions are resolved promptly.
Review operational reports and performance metrics to identify trends, bottlenecks, and improvement areas.
Investigate claims and recurring issues through root cause analysis, implementing corrective actions with internal and external teams.
Parsel is a logistics and operations platform that simplifies and optimizes supply chain processes through technology and customer-focused solutions. The team is focused on streamlining order management, customer support, and delivery operations for partners.
Translate strategic priorities into a focused 90-day execution plan.
Build reliable visibility on cash, commitments, margins, inventory and deviations.
Coordinate cross-functional follow-through with clear owners and deadlines.
Rockintor is a growing physical-product and e-commerce business in the consumer and sports space. It operates in a lean, entrepreneurial environment focused on execution, financial discipline, and AI-assisted workflows.
Lead two high-impact technology initiatives: an AI/data platform implementation and a large-scale ecommerce launch.
Manage external vendors, timelines, dependencies, risks, and stakeholder alignment across teams.
Drive ecommerce launch readiness with hands-on Shopify expertise, UAT, and go-live coordination.
Truelogic is a nearshore staff augmentation provider in New York delivering technology solutions to companies of all sizes. Their 600+ tech professionals in Latin America drive digital transformation with a culture that values expertise and autonomy.
Manage pricing by uploading supplier price lists and competitor mappings into ERP and store systems.
Support product sourcing by identifying unassigned SKUs and adding new supplier partners.
Coordinate logistics and freight with carriers, track ETAs, and resolve shipping issues.
Wing is on a mission to redefine the future of work by providing companies with world-class remote teams and automated operations. It offers a supportive, inclusive, and fun culture with opportunities for growth and upskilling.
Own the post-purchase customer experience, including cancellation flows, order management, loyalty, and referrals.
Build new post-purchase features end to end with Retention, Engineering, and Data.
Drive upsell, cross-sell, and retention metrics through analytics, UX research, and pricing testing.
Grüns creates comprehensive nutrition products in the form of gummies made from 60 nutrient-dense whole-food ingredients. The company is a fully remote, high-trust team that values wellness, balance, and a fast-paced, collaborative culture.
Own and execute recurring administrative event workflows, including TRFs, courier scheduling, and PHI dispatch.
Act as the operational liaison between Events, Logistics, and external partners to ensure SLA compliance.
Provide on-the-ground support at high-volume events and troubleshoot logistical issues in real time.
GRAIL is a healthcare company focused on early cancer detection through innovative blood testing. They operate with a remote-first, collaborative culture, emphasizing operational excellence and teamwork.
Own the quote-to-order path and order management, designing the systems, automation, and controls for a self-service commercial process.
Build and run marketplace transaction operations across AWS, GCP, and Azure, ensuring clean bookings and reconciliation.
Partner with Sales, Accounting, Finance, Legal, and Revenue Engineering to improve deal velocity and field experience.
ClickHouse is a fast, open-source, column-oriented database management system and cloud service provider. It is a rapidly scaling startup with a globally distributed, remote-friendly culture operating in over 25 countries.