Drive revenue acquisition and expansion through value based consultations.
Be a subject matter expert on Remote's offerings and the trends of the globally distributed workforce.
Identify and drive strategic initiatives to develop the Customer Success capabilities.

Requirements:

Experience managing complex large clients (50+ employees) autonomously.
Strong communication/presentation skills, as well as displaying strong leadership.
Experience mentoring new team members.

Key responsibilities:

Develop a deep understanding of the customer's business and technical objectives.
Take responsibility for the entire customer journey, grow them into long term partners, and own client retention & expansion.
Engage regularly and develop deep relationships with customer stakeholders.

Practicals:

You'll report to: Manager of CS Team: Customer Success

Location : AMER
Start date : As soon as possible

Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. They make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, their team works tirelessly on ambitious problems, asynchronously, around the world.

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