Provide exceptional customer experiences across phone, live chat, email, and SMS.
Resolve provider and consumer inquiries with one-touch resolution and sound judgment.
Maintain schedule flexibility for weekends and select holidays as needed.

Qualifications:

1+ years of customer support experience, preferably in fintech or consumer lending.
Strong multi-tasking, de-escalation, and attention to detail skills.
Intermediate Excel/Google Sheets proficiency and excellent communication.

Compensation & Benefits:

$75,000 annual base salary plus $25,000 annual variable target.
Fully remote with summer and winter company retreats.
Medical, vision, and dental benefits plus generous equity grant.

Cherry Technologies, Inc.

Cherry is a fast-growing FinTech offering the simplest, fastest, and most inclusive BNPL solution for medical practices such as dental, medical aesthetics, and veterinary. Founded in 2019 and led by Stanford entrepreneurs, the company is backed by top investors including Kleiner Perkins and DCM and maintains a high-growth startup culture.

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