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About the Role:
- We are seeking a Customer Success Manager II to own a portfolio of school and district accounts in Georgia.
- You will drive successful implementations and ensure customers achieve exceptional outcomes with our platform.
Key Responsibilities:
- Independently manage a book of business, executing proactive strategies and risk mitigation.
- Collaborate with cross-functional teams to drive product adoption and retention.
- Analyze customer feedback and metrics to provide actionable insights for improvement.
Why You'll Thrive:
- You'll work with a passionate team dedicated to transforming K-12 education.
- Enjoy a remote-first culture with meaningful travel to connect with customers.
- Benefit from world-class health benefits, parental leave, and a strong emphasis on work-life balance.
Renaissance
Renaissance is a global leader in pre-K–12 education technology, helping educators analyze, customize, and plan personalized learning paths for students. With solutions used in over one-third of US schools and in more than 100 countries, the company values trust, collaboration, and continuous growth among its passionate employees.