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$56,100–$77,200/yr
US

  • Manage a portfolio of school and district accounts, driving successful implementations and retention strategies.
  • Lead strategic customer conversations to align product value with customer goals and ensure exceptional experiences.
  • Analyze customer feedback and success metrics to provide insights and mitigate churn risks.

Customer Success K-12 Education Strategic Planning Analytical Skills Communication

16 jobs similar to Customer Success Manager II

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US 4w PTO 19w maternity 19w paternity

  • Deliver evidence-based psychotherapy for adults with substance use disorders using Motivational Interviewing and CBT for SUD.
  • Conduct comprehensive substance use assessments and develop person-centered treatment plans.
  • Collaborate with multidisciplinary team members to coordinate comprehensive care.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. With outcomes validated by JAMA, it reaches over 170 million people and fosters a culture of AI fluency and continuous learning.

US 16w maternity 16w paternity

  • Lead the strategy, performance, and evolution of BillionToOne's event marketing function across national prenatal conferences and regional events.
  • Drive commercial growth, pipeline generation, and customer engagement through event marketing.
  • Establish KPIs, investment plans, and operational frameworks to transform event marketing into a scalable growth engine.

BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. They have over 700 employees and foster an open, transparent culture with a focus on innovation and collaboration.

US

  • Lead capture strategies for Army and Defense Agency opportunities valued above $50M.
  • Develop win themes, pricing strategies, and teaming approaches for large-scale programs.
  • Collaborate with business development and technical teams to shape opportunities across the lifecycle.

Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. They use AI to review applications and ensure fair consideration, with a focus on remote work opportunities.

US

  • Own and manage the end-to-end RMF lifecycle, including system categorization, control selection, and continuous monitoring.
  • Assess current-state RMF processes and design standardized target-state workflows aligned with NIST and federal requirements.
  • Serve as the primary functional subject matter expert for the new RMF solution, leading requirements gathering, testing, and training.

True Zero Technologies is a veteran-owned small business that enables people and technology to deliver top-tier cybersecurity services to customers. The company has been recognized as a Best Places to Work honoree and has appeared on the Inc. 5000 list of fastest-growing companies in America.

$700–$700/mo
Colombia

  • Investigate and resolve disputed card and ACH transactions within required timeframes.
  • Collaborate cross-functionally with fraud, disputes, and engineering teams to improve processes.
  • Analyze data patterns and maintain strong domain knowledge of fraud prevention techniques.

Sezzle is a fintech company that provides interest-free installment plans to financially empower the next generation. With a mission to reshape shopping and payments, the company is growing rapidly and seeks talented, motivated individuals in a dynamic environment.

$154,000–$265,000/yr
US

  • Serve as a trusted operational partner to senior Product and GTM Marketing leadership, turning priorities into clear plans and measurable outcomes.
  • Lead strategic initiatives, manage budgets, and establish knowledge-management structures to improve team visibility and execution.
  • Identify opportunities to apply AI and innovative methodologies to increase efficiency and scale team capabilities across a distributed organization.

Jobgether uses AI-powered matching to connect candidates with hiring companies. They operate a distributed, collaborative environment focused on innovation and professional growth.

US

  • Serve as primary interface with government customers, providing leadership and accountability for task order performance.
  • Manage complex IT programs with minimal direction, overseeing schedules, subcontractors, and quality standards.
  • Prepare executive briefings, mitigate risks, and foster continuous improvement to ensure mission success.

DecisionPoint Corporation is an IT and mission support services provider. The company focuses on federal government contracts and emphasizes a collaborative, customer-focused team environment.

US

  • Design, develop, and maintain backend services and APIs using Java (Spring Boot).
  • Build and maintain modern, responsive frontends using VueJS.
  • Collaborate with product, design, and engineering teams to translate requirements into technical solutions.

Allata is a global consulting and technology services firm that partners with enterprises to build intelligent agents, data foundations, and governance frameworks. With 350+ employees across the US, India, and Argentina, they foster an agile, cross-functional culture focused on making a real impact.

US

  • Provide direct support to customers navigating healthcare reimbursement, claims, and insurance processes.
  • Assist with verifying benefits, reviewing claims documentation, and maintaining compliant records.
  • Collaborate with internal teams to resolve complex reimbursement issues and improve workflows.

This partner company provides customer reimbursement coordination services for healthcare. They operate remotely and offer a collaborative environment with opportunities for professional development.

$252,050–$425,300/yr
Western Europe North America Unlimited PTO 16w maternity 16w paternity

  • Own commercial outcomes for strategic embedded partners and drive $10M+ annual bookings.
  • Lead senior partner relationships and executive engagement to ensure partnership health.
  • Build and execute partner account plans and enable partners to sell Remote products independently.

Remote provides a platform for managing global employment, recruitment, and payment. With a fully remote team across six continents, Remote fosters a culture of innovation, async work, and inclusivity.

$101,600–$146,050/yr
Europe

  • Act as the primary conduit between legal/regulatory findings and the Core Network team, translating regional mandates into functional requirements.
  • Lead requirement discovery workshops with local MNOs, regulators, and internal teams to define scope and implementation approach.
  • Manage technical-regulatory checklists for multiple countries, ensuring dependencies are captured and risks are escalated proactively.

Airalo is the world's first eSIM store, helping travelers access affordable mobile data in 200+ countries and regions. They are a team of 400+ people across 60+ countries, with a culture built on trust, ownership, and freedom.

Asia

  • Handle full financial and management reporting, cash flow, tax compliance, and budgeting.
  • Ensure compliance with accounting standards, regulations, and corporate governance.
  • Liaise with external parties including auditors and tax agents, and perform reconciliations.

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million users in 100+ countries and offer a flat organizational structure with opportunities for career growth.

$75,000–$90,000/yr
US

  • Own customer relationships and create playbooks to drive success across a rapidly growing customer base.
  • Develop deep product and market understanding to articulate value to technical and executive audiences.
  • Manage renewals, identify expansion opportunities, and build customer advocates.

Recast Software empowers organizations to better manage and support users and devices by simplifying IT teams' work and enabling secure, compliant environments. It is a rapidly growing software company with its solution used by thousands of enterprise organizations in over 125 countries, impacting millions of devices and people.

$150,000–$200,000/yr
United States Canada

  • Drive the product vision and strategy for agentic AI experiences across the portfolio.
  • Design and deliver AI-native products with a focus on reliability, trust, and production-grade quality.
  • Own product adoption, growth metrics, and continuous discovery to deliver measurable customer value.

Magnet Forensics develops digital investigative software for law enforcement and cybersecurity. With thousands of customers globally, the company fosters a supportive culture focused on learning and integrity.

US

  • Lead the growth, development, and delivery of 3Cloud's Digital Workplace capability, including M365, Copilot, and endpoint management.
  • Build and scale the practice by defining strategy, developing offerings, and driving revenue growth with Microsoft and Cognizant partnerships.
  • Provide executive oversight for complex engagements, ensuring quality, security, adoption, and measurable business outcomes.

3Cloud is a cloud services company that helps organizations modernize their digital workplace through Microsoft 365, Copilot, and collaboration solutions. They foster a culture of experimentation, direct feedback, and accountability, with a focus on client success and team growth.

$87,100–$117,100/yr
US

  • Design and develop plumbing system layouts for large-scale projects using Revit, ensuring code compliance and coordination with other disciplines.
  • Manage design schedules, deliverables, and coordinate with engineers, architects, and contractors for seamless integration.
  • Provide technical support and guidance to junior team members and assist with submittals, RFIs, and site visits.

Meade is a full-service design firm specializing in innovative and cost-effective engineering solutions for data centers, cloud providers, and large-scale construction projects. The company fosters a collaborative and dynamic work environment emphasizing creativity, technical excellence, and professional growth.