Customer Success Manager - US

What You Will Do:

• Help our clients understand their needs and which of our features and products best match their goals and expectations.
• Work with our data-geeks (aka engineers and developers) and product specialists whenever it’s required to make sure the client has full tech support, if necessary.
• Proactively provide constant feedback to your team on market trends, unmet needs, and opportunities to create a bigger impact on our partnership with our client.

What You Will Need:

• Show us that “you’ve got what it takes” to collaborate and build strong relationships with customers, especially at the executive level.
• Solid verbal and written communication abilities, with positive and energetic phone skills and exquisite listening skills.
• A keen eye for detail is a plus!

What We Offer:

• Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
• Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• From global retreats to team-building activities, expect year-round events that turn into lifelong memories.