Own real-time queue management across multiple lines of business.
Monitor live performance, identify anomalies, and conduct root-cause investigations.
Exercise independent judgment to resolve outliers and crisis situations.

Qualifications:

Proven experience in real-time operations, workforce management, or queue governance roles.
Advanced proficiency in Google Sheets, including the ability to manipulate large datasets.
Demonstrated ability to perform root-cause analysis and investigative work.

Clipboard

Clipboard is a Series C marketplace company that helps professionals turn extra time into career growth. They are a YC Top Company with a global, remote team of 700+ people and have been profitable since 2022.

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